PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Feb 18, 2020

Hello Odalys, We appreciate your feedback. It saddens us to learn that your pet did not see the desired results. Please keep in mind the calming chews gain effectiveness over time with consistent daily use. However, rest assured we will always stand behind our guarantee if you are unsatisfied. Please contact us directly if you need further assistance. Best Wishes, -Petlab Co.

Response from PetLabCo.Feb 15, 2020

Hello Sandra, Our deepest condolences for your loss. Also, we sincerely apologize for the mishap. Your patience is greatly appreciated as we have an opportunity to resolve the matter. We will be contacting you shortly! Best Wishes, -Petlab Co.

Response from PetLabCo.Feb 14, 2020

Hello Brad, We are glad to hear that your dog is enjoying the product. Our sincerest apologies for the billing error. We will ensure that this has been taken care of for you. A representative will be reaching out soon! All the best, -Petlab Co.

Response from PetLabCo.Feb 12, 2020

Hello, We appreciate your feedback. It saddens us to learn that your dog did not get the relief she was looking for just yet Please keep in mind each dog is unique, and therefore the timeframe in which visible result can be seen may also vary. Some pets show signs in a few days, and others take up to a month with consistent daily use. Please keep us posted on her progress! Best wishes, -Petlab Co.

Response from PetLabCo.Feb 11, 2020

Hello Amanda, We are terribly sorry that you weren't able to receive the ornament this year. As you mentioned we had a surplus of requests that the manufacturer could not accommodate in a timely manner. However please contact us directly, if we can help assist you further regarding the promotional gifts, Best Regards, -Petlab Co.

Response from PetLabCo.Feb 5, 2020

Hello Jim, We appreciate your feedback. It saddens us to learn that you had trouble discontinuing your enrollment in our loyalty program. Please keep in mind that we offer products online to eliminate unnecessary markups. However, we are currently working with wholesalers and in the process of adding more that can offer the product in a more traditional setting. In the meantime, please let us know if we can further assist you in any way. Many Thank, -Petlab Co.

Response from PetLabCo.Feb 4, 2020

Hello Sylvia, Our deepest apologies that the shedding formula did not provide the results you were hoping for. The best results are seen over time with consistent daily use. However, rest assured we will always be happy to help guide you to a resolution. Please contact us directly if we can further assist you. Best Regards, -Petlab Co.

Response from PetLabCo.Feb 3, 2020

Hello Vanessa, Our deepest apologies for the delay. We're getting this taken care of right away for you. A representative will be reaching out soon! All the best, -Petlab Co.