PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9,181 reviews with 5 stars · Clear filters
Larry S.
We had a problem with an order that got lost. Pet lab sent another at no cost to us. Super helpful and promptly resolved the issue.
Response from PetLabCo.Aug 17, 2022
Hi Larry, We're glad to hear that you are delighted with our customer service. Thank you so much for your wonderful feedback! ❤️ All the best, PetLab Co.
Linda J.
I ordered the bad breath liquid about 1 month ago Since it takes 3 months to have an effect I can’t say yet if it has improved my dogs breath. The customer service is excellent.
Response from PetLabCo.Aug 17, 2022
Hi Linda, We appreciate your kind words about our customer service. ❤️ Thank you for giving our product a try and keep us updated! All the best, PetLab Co.
Irene G.
I received dental chews that were overcooked and very hard. I called customer service and all they wanted was a picture.of the defective chews. I received a new package very quickly. No hassle. Great customer service. My dog loves them and they keep her teeth clean
Response from PetLabCo.Aug 16, 2022
Hi Irene, We're glad to know your concern was handled swiftly by our customer service. Thank you so much for your kind feedback! 🐾 All the best, PetLab Co.
Roseanne C.
I had a simple problem with creating my account. I emailed support and they were quick enough to respond, even though I had already resolved the problem myself by continuing to try in the meantime.
Response from PetLabCo.Aug 16, 2022
Hi Roseanne, We're happy to hear that you are pleased with our customer service. Thank you for your wonderful feedback! 🐾 Stay pawsome, PetLab Co.
Lisa H.
Petlab ships fast and the probiotic chew works to keep my dogs ears clean
Response from PetLabCo.Aug 16, 2022
Hi Lisa, Thank you for your review! We're glad to hear that you are delighted with our service and product. We hope your dog continues to enjoy the chews! 🐾 All the best, PetLab Co.
Kiki
#1) we FINALLY found some treats/pro & pre biotics that don't make our dog sick. #2) if anything is wrong, they make it VERY easy to exchange/refund without a hassle #3) they are kind, understanding and so very helpful Thank you Petlab Co. very much
Response from PetLabCo.Aug 12, 2022
Hi Kim, We’re so pleased to hear that you are delighted with our products and your overall customer service experience! ❤️ We'll never forget your kind words. Thank you for leaving such an inspiring review! 🥰 All the best, PetLab Co.
Anthony S.
Customer service is amazing. Feel the family vibe for sure!
Response from PetLabCo.Aug 12, 2022
Hi Anthony, We’re so pleased to hear that you are delighted with your overall customer service experience! ❤️ Your needs and your pet's health are our top priorities. 🐶 Thank you for your feedback! Kind regards, PetLab Co.
Jimmy V.
Has worked for my dog. Hardly scratching at all anymore.
Response from PetLabCo.Aug 12, 2022
Hi Jimmy, We're so happy to hear that our chews are working wonders for your dog. It's reviews like this that really inspire us to do what we do! Thank you for sharing your success story! ❤️ All the best, PetLab Co.
