PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Cheryl D.
Customer service was excellent. I made a mistake on my order- not them but they went above and beyond what I asked them to do! Not only that, their responses were FAST. Very haapy with them.
Response from PetLabCo.Sep 8, 2022
Hi Cheryl, We're so happy to hear that you're delighted with your customer service experience. Thank you so much for your feedback and we are always happy to serve you! ❤️ All the best, PetLab Co.
Lynn Dumond Peterson P.
Customer service was great! Fast response & so accommodating!
Response from PetLabCo.Sep 5, 2022
Hi Lynn, We're so pleased to hear that you're delighted with your customer service experience. 🥰 It is a pleasure and humbling experience to serve you and your furry friend's needs. ❤️ All the best, PetLab Co.
Jane C.
Pet lab joint chews have been great 😊 They have helped my big old girl walk again. 2 months ago she was stumbling and dragging her back legs behind her. Thanks the the joint chews she is now walking much better. Thank you petlabco you have been pawsome 🐾🐾🐾
Response from PetLabCo.Sep 5, 2022
Hi Jane, We're so happy to hear that your dog is getting so much better with our chews! 🥰 It's comments like this that really inspire us to do what we do. Thank you for sharing this amazing news with us. ❤️ All the best, PetLab Co.
Lisabeth A.
Had an issue with my order of joint chews for my senior boy and they replaced it with expedited shipping. Great, friendly customer service. Hoping they help my boy get around with more ease soon!
Response from PetLabCo.Sep 5, 2022
Hi Lisabeth, We are so happy to hear that you were satisfied with the way your concern has been handled. ❤️ We're grateful that you have allowed us to help your dog, please keep us updated about his progress. 🐶 All the best, PetLab Co.
Annie
Don't know why the product was returned but am having issues with the post office. It took one time for the mistake to be fixed, and the product replaced. Great customer service!!!
Response from PetLabCo.Sep 2, 2022
Hi Annie, We are so happy to hear that you were satisfied with the resolution we provided and your customer service experience. Your needs and your pet's health are our top priorities! 🐶 Thank you so much for your feedback. ❤️ Kind regards, PetLab Co.
Zd
Had a product issue but was resolved quickly. Very happy!
Response from PetLabCo.Sep 1, 2022
Hi Zd, We're so happy to hear that you're satisfied with your customer service experience. Thanks for the feedback! 🥰 Kind regards, PetLab Co.
Michael
Pet Lab Co. Has been an amazing addition to our daily routine. My dog Barak has had amazing results with the probiotic chews as well as the joint chews. His mobility has increased and his overall demeanor has also changed. Hes a Happy Pup again!
Response from PetLabCo.Sep 1, 2022
Hi Michael, We're so pleased to hear that you are satisfied with the results you're seeing! It makes all our time so worthwhile when we hear pups improving so much and feeling great in themselves again, so thank you for the feedback. ❤️ All the best, PetLab Co.
Julie
Love this brand - you’ll see immediate results in your pets. Comfort, agility and playfulness will return!!
Response from PetLabCo.Aug 31, 2022
Hi Julie, We're happy to hear that our Joint Care has worked wonders for your dogs. Thank you so much for sharing and we hope they continue to enjoy them! ❤️ All the best, PetLab Co.
