Mona O.
Complimenting an individual employee
I just hung up from talking with "Alexander" in Customer Service. You need to be told what an EXCELLENT" employee you have representing Petlab! He was concerned & listened to my complaint & apologized for what happened. I feel so much better now and Alexander gets all the credit. I wish more people in Customer Service employeement would be like he is to talk.to I am writing this to say that I just talked to."Alexander" In Customer service Petlab. I have to tell you that you have an EXCELLENT employee with Alexander representing your company! He is friendly, listens to the complaint, & handles it graciously to please the customer. Please give him a raise!! Mona Olinsky
Response from PetLabCo.Sep 23, 2022
Hi Mona, We’re thrilled to hear you’ve had such a positive experience with one of our PetLab Co. Customer Care representatives. We will make sure to share your amazing words with our hard-working team member who assisted you. Thank you so much for your feedback. ❤️ All the best, PetLab Co.



