PetLabCo.Reviews of thepetlabco.com

I had to call because I was not understanding what was going on. I spoke with Alexander who was very helpful and polite. He took all the time I needed so that I understood what was going on. Great work dealing with the public.

Benji has a very sense stomach and the probiotic chew really helped

Your customer service is wonderful. Every time I call or email you guys are very prompt in solving the issue, and I appreciate that more than you’ll know my girl Molly has suffered with allergies and had runny eyes and brown feet from licking and her being a white bichon, it does not look good, your product has made her all white again. We are both very happy that your products are working. Thank you so much.

My dog Brooks was an old 13 year old pup. I started him on the joint chews and they really helped his mobility. In particular, he was able to get up easier without so much effort. When he passed, I had just received my next shipment of 4 canisters. I contacted Petlab Co thinking it was going to be a nightmare to return the product and get a refund. I received an email back with their condolences minutes later. Not only did they issue a refund immediately, they asked me to donate the product to a local shelter for a pup in need. I highly recommend Petlab Co for the quality and effectiveness of their product as well as their outstanding customer service.

PetLab did a great job of handling a timing issue with the shipment for my pet. They were very responsive and fair.

The customer service has been excellent, when I forgot to change my address and the product was returned they immediately sent it to the correct address. With just an email, the probiotic has helped my little chihuahua immensely. Thank you all .

I’ve been dealing with Jose . My experience with him has been wonderful. I’ve bought the water treatment and it has not worked for my 3 dogs so Jose is willing to work with me to find a better one . Appreciate your help .

I received an item without a scooper inside and they sent out another bottle of the same with a scooper.