PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Apr 21, 2020

Hello Robert, We apologize that your experience was anything less than exceptional and we would love the opportunity to change your mind. Our Team will be reaching out soon. Best, Petlab Co.

Response from PetLabCo.Apr 16, 2020

Hello William, We apologize for the order delay. Unfortunately, shipping times have been affected by the current health situation which has caused some order delays. You will be updated with a tracking number as soon as one is available. Rest assured, while it may take a bit longer to receive your order, we will get it to you as fast as we can. Best, Petlab Co.

Response from PetLabCo.Apr 21, 2020

Hello Paul, We apologize for the order delay. Our Team is getting orders out as fast as we can. The current health situation has slowed down our normal shipping times which is why your order is taking longer than usual to get to you. Rest assured, your order will be there very soon! Your patience is greatly appreciated. Best, Petlab Co.

Response from PetLabCo.Apr 15, 2020

Hello Lou, We are glad to hear that you are enjoying our products and we are very sorry you did not receive top-notch customer service. Your feedback is appreciated and will be used to help us improve. Our apologies for the lack of communication on your order status. The current health situation has affected our shipping times so it may take longer than usual to receive your order. Your patience and understanding is greatly appreciated at this time. Best, Petlab Co.

Response from PetLabCo.Apr 14, 2020

Hello Karen, We apologize that you were unable to order via the email link. Please give us a call and we would be happy to assist you with placing an order over the phone. Our number is 702-827-4738 and we are available M-F 9am-5pm. Best, Petlab Co.

Response from PetLabCo.Apr 14, 2020

Hello Marlena, Our deepest apologies for the delay with your order and the hardships your dog is going through. Unfortunately, our operations have been affected by the current health situation and shipping times may be longer than usual at the moment. Rest assured, your order will get to you as soon as possible. Best, Petlab Co.

Response from PetLabCo.Apr 15, 2020

Hello Linda, We apologize for the delay with your order. Sadly, our shipping times have been affected by the current health situation. Rest assured, we are working hard to get your order to you as fast as possible. Your order will be there soon! Best, Petlab Co.

Response from PetLabCo.Apr 14, 2020

Hello Jerrie, We sincerely apologize for the delay. Our shipping times have been affected by the current health situation so your order may take a bit longer than usual to get to you. Again, we apologize for the delay and appreciate your patience. Best, Petlab Co.