PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Melissa H.
Petlab makes amazing products and their customer support is outstanding!! We subscribe to the joint formula and look forward to continuous improvement in the mobility of our 10 year old frenchie.
Response from PetLabCo.Dec 30, 2023
Hi Melissa, Thank you so much for sharing your wonderful experience! We are genuinely thrilled by your satisfaction and the positive outcomes you have observed. Thank you once again! All the best, PetLab Co.
JANICE L.
They delivered as said and also gave free samples
Response from PetLabCo.Dec 30, 2023
Hi Janice, Thanks for your review! Glad to know you received your order on time. Best regards, PetLab Co.
Trinita
I sent a gift to my friend and I request stop the subscription, they canceled the wrong subscription I called and the person to help was very nice, help me in everything I need I was very happy. Good Company
Response from PetLabCo.Dec 29, 2023
Hi Trinita, We're glad to hear that we were able to assist you with your concern. It's always a pleasure to hear positive feedback. Thank you so much! Stay pawsome, PetLab Co.
JW
Good products, good service and good prices.....
Response from PetLabCo.Dec 28, 2023
Hi JW! We're thrilled to receive your positive feedback. We're committed to providing a great experience through good products, good service, and good prices. Thank you so much for your support! All the best, PetLab Co.
Robin L.
Great product for my pups and this company will make your order right if there is ever any issues....great customer service!!!
Response from PetLabCo.Dec 27, 2023
Hello Robin, Thank you so much for your positive feedback! We are thrilled to hear that your furry friends are enjoying our product. We're so grateful for your appreciation of our customer service, and we're glad we could make things right for you. ❤️ Stay pawsome, PetLab Co.
Dorie
Incredible company, customer service, AND product. The product nearly eliminated my senior dog's nearly chronic yeast infection - ears, feet and vulva. She's so much more energetic and happy, that it makes the investment worth every cent. I bought it through PayPal only to find out my PayPal shipping address was wrong. PetLab replaced that shipment that went to the wrong address and was never returned. THANK YOU!
Response from PetLabCo.Dec 26, 2023
Hi Dorie, Thank you for sharing your experience with us! We're happy to have been able to show how much we value you and your pets. Many thanks for your kind words! 😊 All the best, PetLab Co.
L. A. K.
I had an issue with my initial delivery - at least one of the bottles had leaked into the mailer. I really appreciate how quickly the issue was addressed and the new, sealed bottles were sent out. Please note, I have slowed/cancelled my next shipment because my pet needs have changed, not because of any dissatisfaction with customer service.
Response from PetLabCo.Dec 26, 2023
Hi there, Thank you for your feedback and for taking the time to share your experience with us. It's truly appreciated and encourages us to continue doing our best to make sure every customer's experience is memorable. ❤️ Best regards, PetLab Co.
Carol M.
The folks that helped me choose a product that helps keep my dog, Hannah, healthy. She will be 13 in February 2024. Right now, I do not have the resources to purchase a much needed single pill that offers a longer length of protection from fleas and ticks. When that changes (soon), I will call on you folks again to get the necessary product. For now, I truly am grateful for the Probiotic Chews that help her overcome itching, sleep better, and seems to give her more strength for walks along the 3 streets that comprise our neighborhood. Many thanks for keeping us both active! Carol M.
Response from PetLabCo.Dec 21, 2023
Hi Carol, We're delighted to hear that the Probiotic Chews have had a positive impact on Hannah's well-being and that she now enjoys her neighborhood strolls even more. Thank you so much for your kind words and for taking the time to leave us this wonderful feedback. Stay pawsome, PetLab Co.
