PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 18, 2020

Hello Debbie, We apologize for any confusion about discontinuing your enrollment in our loyalty program. Our team would be more than happy to assist you. Please respond to our private message when you get a chance and we will assist you from there. Best wishes, Petlab Co.

Response from PetLabCo.May 13, 2020

Hello Vanessa, We apologize for the delay with your refund. Our team would be happy to assist with this right away. Please respond to our private message as soon as you are able. Kind regards, Petlab Co.

Response from PetLabCo.Apr 27, 2020

Hello Barbara, We apologize for the delay. Due to the current health situation, shipping times have increased in order to ensure the safety of you and our fulfillment team. Rest assured that we are doing everything in our power to get your shipment out as soon as possible. Jake will have some relief soon! Kind regards, Petlab Co.

Response from PetLabCo.Apr 23, 2020

Hello Dawn, We apologize for the delay. Shipping times have slowed down due to the current health situation. Our team is working diligently to get orders out as fast as possible. Please bear with us during this difficult time. Kind regards, Petlab Co.

Response from PetLabCo.Apr 22, 2020

Hello, We apologize for the wait. The current health situation has caused order delays on our end but we are actively working each day to decrease them. Your patience is greatly appreciated at this time and your order should be with you soon. Sincerely, Petlab Co.

Response from PetLabCo.Apr 21, 2020

Hello Diane, We apologize for the wait. The current health situation has caused our shipping times to be longer than normal. Our team is doing everything possible to decrease wait times. Rest assured, you should be receiving your order soon! Sincerely, Petlab Co.

Response from PetLabCo.Apr 27, 2020

Hello Lisa, We apologize for the delay. Petlab Co. has been affected by the current health situation, and this, consequently, has caused order delays. Our staff is doing everything in their power to get orders shipped as fast as possible. Rest assured your order will be on the ay very soon! Please bear with us during this difficult time. Many thanks, Petlab Co.

Response from PetLabCo.Apr 27, 2020

Hello Phyllis, We apologize for the delay with your order. Our shipping times have slowed down due to the current health situation. We are working hard to get orders out as fast as possible. You will receive an update very soon! Best regards, Petlab Co.