PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

Showing 9,181 reviews with 5 stars · Clear filters

Sara B.
Feb 21, 2024
Very good customer service
I have had the occasion to call PetLab with a question or to reschedue a delivery and everyone I've spoken to has been very helpful. They are very understanding of any changes and knowledgeabe about my questions.
Response from PetLabCo.Feb 22, 2024
Hi Sara, Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to know that you found us helpful and understanding. Your support means the world to us. 💙 Stay pawsome, PetLab Co.
Stacey M.
Feb 21, 2024
The probiotic chews have assisted in…
The probiotic chews have assisted in maintaining healthy ears for our Yorkie and golden retriever. Seriously must in ear care health.
Response from PetLabCo.Feb 21, 2024
Hi Stacey, Thank you for sharing your positive experience with our Probiotic Chews! It's fantastic to hear that your Yorkie and Golden Retriever are doing well with our product. We're so happy we could be a part of promoting their well-being! Stay pawsome, PetLab Co.
Maggie S.
Feb 18, 2024
Petlab Co. is very reliable!
I have several subscriptions for pet supplements which make it easier to always have on hand what my dog needs. Petlab Co. delivers on time. The post office made a mistake and returned one of my shipments, and Petlab immediately replaced it. It was very much appreciated by me and my pet!
Response from PetLabCo.Feb 19, 2024
Hi Maggie, Thank you for sharing your positive experience with us! We're delighted to hear that our subscriptions have been convenient for you and your pet. Your satisfaction is very important to us, and we look forward to continuing to meet your pet care needs. Thank you for choosing us! 🥰 Best regards, PetLab Co.
Brenda C.
Feb 16, 2024
I trust the quality of the ingredients
My 17 year old west highland terrier has severe food allergies. I am so glad to find treats she does not have a reaction to. I trust the quality ingredients.
Response from PetLabCo.Feb 16, 2024
Hello Brenda, Thank you so much for your trust! Providing high-quality products is important to us, and we're thrilled that it's a perfect fit for your furry friend. Stay pawsome, PetLab Co.
Sheila E.
Feb 15, 2024
Amazing service
Amazing service. We moved, and my order went to my old address the amazing team in Petlab, sent me a replacement to my new address without hesitation.
Response from PetLabCo.Feb 16, 2024
Hi Sheila, Thank you for your kind words. We're delighted that you had a positive experience with our team. We always strive to provide exceptional service, and we're thrilled that we could promptly assist you with your order. All the best, PetLab Co.
David S.
Feb 15, 2024
It did a pretty good job at cleaning…
It did a pretty good job at cleaning the teeth; not quite as 100% as I had hoped for; but fairly darn good job. I would like to use the product. Her breath has certainly noticeably dramatically IMPROVED also. Unfortunately the cost of the product is a little cost prohibitive for a retiree's budget.
Response from PetLabCo.Feb 16, 2024
Hey David, We're so glad to hear that the product has made a positive difference in your pup's dental health. We're committed to providing top-notch products at the best possible rates. Feel free to reach out if we can be of any assistance. Thank you for your feedback! Stay pawsome, PetLab Co.
Judy Grgetich K.
Feb 14, 2024
We get everything on time
We get everything on time And your products are helping Coco
Response from PetLabCo.Feb 14, 2024
Hey Judy, We're delighted to hear that your products are arriving in a timely manner. It's wonderful to know that Coco is benefiting from our products. Thank you so much for your fantastic feedback! Stay pawsome, PetLab Co.
Kenneth B.
Feb 14, 2024
Very helpful and quick.
Very helpful and quick.
Response from PetLabCo.Feb 14, 2024
Hello Kenneth, We're so glad we were able to assist you promptly with your needs. Thank you for your awesome feedback! Best regards, PetLab Co.

PetLabCo.Reviews of thepetlabco.com

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