PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 19, 2026

Hi James, Thank you for sharing your experience. We are sorry to hear you did not see the desired results. We understand that all dogs are unique and what works for one might not work for another. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. Many of the active ingredients we use have publicly available studies or historically published data demonstrating their benefits for canine companions, and we continually strive to improve our products to provide high-quality options. We sincerely thank you for giving our supplements a try! Regards, PetLabCo.®

Response from PetLabCo.May 9, 2026

Hi Nathan, thank you for taking the time to leave this feedback. We have sent you an email to further assist with this. We're available via email, phone and chat to help with any questions or concerns. Look forward to hearing back from you. Best regards, PetLabCo.®

Response from PetLabCo.Apr 27, 2026

Hi Stephanie, Thank you so much for sharing your experience with us. We are sorry to hear your package was left out on the sidewalk and are so glad there was no rain that day. We will be sure your feedback is passed to the appropriate team. Regards, PetLabCo.

Response from PetLabCo.Apr 26, 2026

Hello Jimmy, We’re truly sorry to hear that you haven’t seen the results you were hoping for and that your dog is not enjoying the taste. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. Regarding your subscription, we understand how that could be confusing. Before completing an order, you can always review whether you’ve selected the one-time purchase or subscription option. We’d love to take a closer look at this and learn more about your dog's experience. Could you please share your order ID so we can locate your account and assist further? Best regards, PetLabCo.

Response from PetLabCo.Apr 16, 2026

Hi Marlene, thank you for taking the time to give us your feedback. We are more than happy to assist with your subscription. We have emailed you and look forward to hearing back from you! Best regards, PetLabCo.®

Response from PetLabCo.Apr 15, 2026

Hi Ashley, We appreciate you bringing these issues to our attention. We're sorry to hear that you've had a difficult experience with the new container, the scoop, and the clumping. Our team will be reaching out to look into this for you. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Apr 9, 2026

Hi Marie, We are very sorry that a significant portion of your product arrived damaged. Our team will be reaching out to ensure this is resolved for you. We truly appreciate you bringing this to our attention. Best regards, PetLabCo.

Response from PetLabCo.Apr 3, 2026

Hi Jairus and Ariana, We are sorry to hear you have not yet seen the desired results. We understand all dogs are unique. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.