PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Wendy N.
Love the customer service
Response from PetLabCo.Mar 23, 2024
Hi Wendy, We are delighted to hear that we were able to offer you excellent customer service. Thank you for your kind feedback! 😊 Best regards, PetLab Co.
Joshua B.
Purchased some chews that my dog really enjoys. Had some trouble creating an account to manage my subscription so I reached out for assistance. Donica responded delightfully via email with the not only the solution but, made the subscription adjustment for me (no questions asked) just took care of it!!! Thanks again Donica and team for the excellent customer service that is somewhat hard to find these days!
Response from PetLabCo.Mar 23, 2024
Hi Joshua, We're delighted to hear that our Customer Care Team member resolved your issue to your satisfaction. Your positive feedback is truly motivating for us. Thank you for sharing such an inspiring review! ❤️ All the best, PetLab Co.
Katie W.
Our dog used to scratch at her ears until they bled. They also used to have a horrible odor. After 2 months of consistently giving our dog these, the scratching and odor has stopped. These are the only things that have worked.
Response from PetLabCo.Mar 23, 2024
Hi Katie, It's so rewarding to hear about the positive impact our product is having on your dog. Thank you for sharing your success story – it's stories like yours that make our day! 💕 Best regards, PetLab Co.
Karen B.
Great products and great customer service folks too
Response from PetLabCo.Mar 22, 2024
Hi Karen, It brings us immense joy to hear that you were satisfied with our products and customer service. Thank you for taking the time to share your experience and leaving such a wonderful review! 🥰 Best regards, PetLab Co.
Vickie H.
Had been using probiotic chews for a while and decided to change subscription to the anti itch chews.I emailed Petlab Co. to make the change and they didn't see the email until after the probiotic chews were already in process so they sent both for the price of one. Thank you
Response from PetLabCo.Mar 21, 2024
Hi Vickie, It's wonderful to hear that you had a positive experience at PetLab Co! Feedback like yours encourages us to keep striving for excellence and providing the best possible service. We truly appreciate your kind words. ❤️ Kind regards, PetLab Co.
Nicole L.
Great products, great service
Response from PetLabCo.Mar 19, 2024
Hi Nicole, We're thrilled to hear that you're happy with our products and services! Thank you so much for your feedback. Stay pawsome, PetLab Co.
Joann V.
Everything I am so happy with PetLab it truly works and helps keep my Yorkies Teeth cleaner.
Response from PetLabCo.Mar 17, 2024
Hi Joann, We're more than happy to hear that you're loving the results of our product. Your kind words are deeply appreciated, and we are honored to have been a part of your Yorkie's well-being. ♥️ Best regards, PetLab Co.
Lyz C.
My doodle struggled with regular ear infections as a pup. The vet did treatments that would help temporarily and wanted him on a prescription diet. I tried the probiotic with the ear rinse here and he’s been without issues for about 18 months. Thank you so much, your products are great.
Response from PetLabCo.Mar 16, 2024
Hey Lyz, We're glad to hear that our products have been helping your doodle. It always feels great when our furry friends find comfort from health issues. Thank you for sharing your positive experience with us! 💕 Best regards, PetLab Co.
