PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lucy A.
Caters all my needs when I visit US !!
Response from PetLabCo.Apr 17, 2024
Hi Lucy, Your satisfaction is our top priority, and we’re grateful for your support. We look forward to continuing to provide you with exceptional experiences on your future visits. 💕 Best regards, PetLab Co.
Carl B.
You have a great very helpful staff so the best thing I can say about petlab is you have become my dog's best friend thank you
Response from PetLabCo.Apr 16, 2024
Hi Carl, We're over the moon that you had a great experience with our customer care and we really appreciate you taking the time to leave a review. We are grateful to have you and your fur baby part of our PetLab family! 💙 Stay pawsome, PetLab Co.
Nic C.
I ordered probiotic soft chews for my dog, he is only small and 12yrs old, the chews were hard for him to chew so I contacted pet lab and asked for some advise, within a couple of days I had replacement chews which were softer and he is enjoying them. Thanks again pet lab for your prompt service and communication
Response from PetLabCo.Apr 16, 2024
Hi Nic, We're thrilled to know that you had a wonderful experience with our customer care team. We appreciate your uplifting review and are grateful for the opportunity to have served you. 🐾 Best regards, PetLab Co.
Dale B.
They where very responsible to my request. They didn't duck my questions. They earned my respect 🙏
Response from PetLabCo.Apr 13, 2024
Hi Dale, We are thrilled to know that you had a great customer service experience and we have been able to show how much we value you and your pets. Thank you for your wonderful feedback! All the best, PetLab Co.
Jason M.
The entire transaction was a breeze and my dog is much healthier in the month since we started her on the chews.
Response from PetLabCo.Apr 11, 2024
Hi Jason, We're thrilled to hear that the entire process was smooth for you, and more importantly, that your dog had such a positive experience with our product! Thank you for sharing your experience! 🥰 Best regards, PetLab Co.
Dee M.
Customer service is a 10 out of 10! Joint chews worked wonders on my elderly Lab and definitely gave her less arthritis pain. Thank you!
Response from PetLabCo.Apr 10, 2024
Hello Dee, Thank you for taking the time to share your experience with us! We are thrilled to hear that our customer service met your expectations and heartwarming to know that our product has made a difference in your pet's comfort and quality of life. We look forward to continuing to provide excellent service and high-quality products for you and your furry companion. 💕 All the best, PetLab Co.
customer
Excellent customer service
Response from PetLabCo.Apr 9, 2024
Hi Lisa, We appreciate your kind words about our customer service! Ensuring top-notch service is a priority for us, and we're thrilled to hear that we met your expectations. Thank you for choosing us! Best regards, PetLab Co.
Heather B.
The company always responds quickly and efficiently. I love this company!
Response from PetLabCo.Apr 9, 2024
Hello Heather, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you have had positive interactions with our team and that you are satisfied with our service. We look forward to serving you again in the future! 😊 All the best, PetLab Co.
