Mike L.
Delivery or Not?
I had a complaint about a non-delivery, and PetLab's Customer Service Rep took care of it immediately. Turned out the Delivery Service was lying to both me and PetLab, but PetLab was as Professional and Courteous as the Delivery Service was not!
Response from PetLabCo.Jan 9, 2025
Hi Mike, Thank you for sharing your feedback! Sorry to hear you had this experience with the delivery service. We're glad you reached out to us and gave us the chance to help resolve the issue. Your satisfaction means a lot to us! Best regards, PetLab Co.



