Jose Cruz A.
Your company is doing fine
Your company is doing fine. Just one problem my Spanky does not like the flavor of this new delivery. He did enjoy the last couple of deliveries. I don't know if you changed the process or flavor, but now I have to chop it up and put it in his food. Back before he used to eat it right out of my hand. Thank you
Response from PetLabCo.Apr 10, 2025
Hi Jose, Thank you for sharing your feedback. We're sorry to hear Spanky isn't as keen on the Probiotic Chews as he used to. Please note that there has been no recent change to the process or flavor. Just like humans, dogs can experience shifts in their taste preferences over time. This can be influenced by factors such as age, changes in health, or even mood. For example, as dogs age, their sense of taste and smell can diminish, which might make certain flavors less appealing to them. We hope this is just temporary, and he will learn to love the chews again. If you have other concerns, don't forget to reach out again. Best regards, PetLab Co.