PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,089 reviews with 4 stars · Clear filters
Arlene
The powder appears to be working on my dog's teeth - they've lightened up.
Response from PetLabCo.Apr 18, 2025
Hi Arlene, Thank you so much for sharing your experience! We're thrilled to hear that you're noticing a positive change in your dog's teeth. Your trust and satisfaction mean the world to us. We are grateful for the opportunity to help your pet's health. Kind regards, PetLab Co.
Christine R.
A accommodating, good products. Answers quickly about products, concerns. Seems to be working.
Response from PetLabCo.Apr 18, 2025
Hello Christine, Thank you so much for your kind words! We're delighted to hear that you've found our products accommodating and that our team has been responsive to your questions and concerns. We strive to provide both beneficial products and attentive customer service, so your feedback truly means a lot to us. All the best, PetLab Co.
Monica
I know what I buy helps. My dog helps all the black stuff on her teeth. It literally comes out into the bowl of water keeps her teeth cleaner. Thank you.
Response from PetLabCo.Apr 17, 2025
Hello Monica, Thank you so much for sharing your experience with us! 😍 We're thrilled to hear about the positive results our product has had on your pup's dental health. Your feedback means a lot to us, and we're delighted to have been able to help. All the best, PetLab Co.
Yvonne
My order for my chi comes as ordered BUT I have been trying to modify my order and that is NOT an easy or quick process. My Molly is doing very well with her "chews" so we adjust. Thank you.
Response from PetLabCo.Apr 16, 2025
Hi Yvonne, Thank you so much for your feedback—we’re really happy to hear that Molly is doing well with the chews! That’s wonderful to hear. We’re so sorry to hear that modifying your order hasn’t been an easy process. We definitely want to make things as smooth as possible for you. If you still need help making any changes, please don’t hesitate to reach out to us at [email protected]—we’d be more than happy to assist! All the best, PetLab Co.
Randall P.
I still have some frustrating issues with the frequency of subscription products.
Response from PetLabCo.Apr 11, 2025
Hello Randall, We’re sorry to hear you’re experiencing ongoing issues with your subscription. If you need any help adjusting the frequency or making changes to your subscription, please don’t hesitate to reach out to us at [email protected]. Our team is here and happy to assist you with anything you need to get things back on track. Thank you for your patience, and we appreciate you being part of the PetLab Co. family! All the best, PetLab Co.
Bruce S.
My Dogs Teeth in front and side are really white now but his far back teeth are not getting any whiter on our third month. Not sure if he doesn't eat back there or what but just not getting clean like the rest of his teeth.
Response from PetLabCo.Apr 11, 2025
Hi Bruce, Thanks so much for your feedback—we're thrilled to hear that your pup's front and side teeth are looking better! As for the back teeth, it's not uncommon for those areas to take a bit longer to show results especially those areas that can be harder to reach. Consistency is key, so we recommend continuing daily use to give the product the best chance to reach its full potential benefits. All the best, PetLab Co.
Paula B.
Called 4 times to cancel subscription can’t get through left email and name no response. I’ve emailed help line about a return code and cancelling subscription again still waiting on proper response. Tried making an account and verifying just get an oops there’s a problem message. Very frustrating it maybe a good product however I would not recommend on customer service experience I have received so far. Since posting the initial review the issue has now been resolved with a satisfactory conclusion, thank you Regards
Response from PetLabCo.Apr 11, 2025
Hi Paula, We’re sorry for the delay in getting back to you and for the frustration this has caused. We’ve recently received a high volume of emails, which led to a slower response time than usual. That’s definitely not the experience we want for you, and we truly appreciate your patience. One of our team members will be reaching out shortly to assist you with canceling your subscription and getting you the RMA you requested. We’ll make sure everything is taken care of as smoothly as possible from here. Kind regards, PetLab Co.
Bill
My dog's teeth look GREAT!!!!
Response from PetLabCo.Apr 10, 2025
Hi Bill, Thanks a ton for your awesome review! We're so happy to hear that our dental supplement has helped make your dog's teeth look great. Give your furry buddy an extra belly rub from us! Best regards, PetLab Co.
