PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Aug 18, 2026

Hi Jeanne, Thank you for giving both products a try and for sharing that feedback! We'd love the opportunity to look into your experience with our Probiotic Chews. A member of our team will follow up shortly to provide further support. We’d like to mention that it may take some time to see the full benefits, so we always recommend consistent use for at least 90 days. Regards, PetLabCo.®

Response from PetLabCo.Jul 30, 2026

Hi there! Thank you so much for sharing your experience. We are sorry to hear you haven't been able to edit your subscription. We provide an account portal where you can manage and edit your subscription at anytime. Here is the link for you convenience: https://account.thepetlabco.com/login We also send renewal reminders 7 days before your scheduled renewal date. If you haven't seen these reminders, please check your spam or junk folder. A member of our team will be reaching out shortly to provide further assistance. Thank you for bringing this to our attention. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 27, 2026

Hi there, We are sorry to hear you have run into trouble accessing your account. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 23, 2026

Hi Steve, Thank you so much for sharing your experience. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 9, 2026

Hi Leah, Thank you for sharing your experience. We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®

Response from PetLabCo.Jul 8, 2026

Hi Nathaniel, thank you for taking the time to leave this review. We're sorry to hear this, we're more than happy to help. We're available via email, phone and chats. We've sent you an email to answer any of your questions, we hope to hear from you soon. Best regards, PetLabCo.®

Response from PetLabCo.Jul 6, 2026

Hola Angelica, Lamentamos mucho lo que estás pasando. ¿Sabías que tienes control total sobre tu suscripción? Puedes pausarla o cancelarla en cualquier momento desde tu portal de cuenta. Un miembro de nuestro equipo se pondrá en contacto contigo pronto para brindarte más ayuda. Saludos, PetLabCo.®

Response from PetLabCo.Jul 2, 2026

Hi there, Thank you so much for sharing your experience. We are sorry to hear you have not seen the desired results. Supplements can take up to 90 days of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs and what may work for one may not work for another. It might be beneficial to explore other options. Someone from our Customer Experience team will follow up with you shortly to provide support. Warm regards, PetLabCo.®