PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Feb 9, 2025

Hi TD, Thank you for sharing your feedback. We're super glad to hear you've seen good improvements in your dog's itch reduction. However, we're sorry to hear that you haven't received your second order yet. Kindly share your order ID so that we can look into this for you. Best regards, PetLab Co.

Response from PetLabCo.Feb 4, 2025

Hi Stan, We're glad that you are satisfied with our customer service. However, we're really sorry to hear the product didn't provide the results you were hoping for. We strive to make pet products of the highest quality available anywhere and ensure every single one is as beneficial, as it can possibly be. However, we also understand that every dog is special and unique, and what works for one, may not work for another. Thank you for trying our product. If you have further concerns, feel free to reach out to us through the 'Contact Us' page on our website. Best regards, PetLab Co.

Response from PetLabCo.Feb 2, 2025

Hi John, We're sorry to hear about the difficulties you’ve experienced with our website. We want to look into this for you and are committed to addressing your concern as soon as possible. To assist you better, could you please share your order ID? Kind regards, PetLab Co.

Response from PetLabCo.Dec 12, 2024

Hi Steve, Thank you for sharing! Your deep appreciation for animals is truly heartwarming. It's wonderful how your love for them enhances your interactions with people. Animals indeed offer us unconditional affection and teach us so much about empathy and kindness. They deserve our respect and gratitude for the joy and companionship they bring into our lives. Best regards, PetLab Co.

Response from PetLabCo.Nov 25, 2024

Hi Karen, We’re sorry the product did not provide the same benefits as it did for others. Please keep in mind that it can take up to 3 months for supplements to show their best potential benefits. Just to clarify, we don’t enroll anyone in a subscription without their consent. Selecting 'One-time Purchase' ensures there are no recurring charges. Could you provide your Order ID so we can check into this further for you? Kind regards, PetLab Co.

Response from PetLabCo.Oct 30, 2024

Hi Joseph, We're sorry you and your Husky had this experience. We take these matters very seriously and want to work with you to learn more. Could you share your Order ID so we can further investigate this for you and your pup? Sincerely, PetLab Co.

Response from PetLabCo.Oct 18, 2024

Hi Linda, We regret that the product didn’t meet your needs, as it has for many other customers. Each dog is unique, what works wonders for one may not for another. We’d be happy to investigate this further and find the best way to support you and your pup. Could you share your Order ID? Best regards, PetLab Co.

Response from PetLabCo.Oct 17, 2024

Hello Beverly, We're sorry to know your dog has not taken a liking to our product. We know that all dogs are unique, which includes their palates. We'd be delighted to share some tips to help your dog enjoy the product to the fullest. Could you share your Order ID so we can assist? Warm regards, PetLab Co.