We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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My dog had terrible skin allergies. She had to be on apoquel which is expensive and not good for their health. I put her on Allergy and immune and her skin is now perfect and no need for apoquel.
Response from PetLabCo.Nov 17, 2024
Hello Dawn,
Really appreciate your feedback! So glad to know our Allergy & Immune Chew has been beneficial for your furry friend's skin health. Cheers to happy and healthy pups!
Best regards,
PetLab Co.
KB
kimberly B.
This company is very professional and…understanding of my problem and solved it in just a few months!!
This company is very professional and reputable. Their products are great and they stand by them. They ship immediately and arrives promptly. My dog suffered from chewing her body mostly her backside until raw. We tried everything , but nothing worked and we spent so much money. Petlabco has such great products and they really have been the answer to our prayers as we will not use any other product. Please reach out to me if anyone has any questions on how this worked for my dog. I have before and after pictures. Se hwas so chewed up we used creams, pills, injections, and chewables. She could hardly get out from her bed without slow stretching. She would lick and chew her paws and rub her face constantly. She was so uncomfortable. She didn't want to play just lay and lick. Her coat is now shiny and beautiful. She chews less gets up faster and is playful again. THANK YOU PETLABCO!!
-Kimberly from San DIego
Response from PetLabCo.Nov 17, 2024
Hello Kimberly,
It sounds like your dog was going through a real struggle with itching and chewing her body. It must have been tough to see her in discomfort. We're so glad to hear our supplement has been a huge help to your furry friend and making her life a little easier, happier, and healthier. Hearing feedback like this about the positive impact our supplements have on pets' health and wellbeing is what drives us.💙
Best regards,
PetLab Co.
PE
Perry
Exceptional Product & Great Customer Support (Honestly Blown Away By Its' Effectiveness)
These guys are great. I moved and forgot to change my address in time before my recurring order was shipped to my old address. Unfortunately, there was no way for me to get it, but Faye (the support agent who helped me) was super empathetic, kind, and solution-oriented. She made sure that I got my order and even expedited it so it arrived at my new address in one day.
The product itself works amazing. My dog was limping, itching/scratching, chewing her nails (all of which she had never done before in 5 years) as a result of allergies. I tried everything to remedy it - visiting a neurologist and other specialists, other supplements, prescriptions (Carprofen, Gabapentin, etc.), and more - but this supplement made a difference in two weeks. Now, my dog is not doing any of that anymore and is back to her normal self.
Between the customer service and effectiveness of the product, I will continue to use this as long as my dog is with me.
I hardly ever take time to write reviews this thorough, but Faye deserves it, and I hope it makes the choice easier on which supplement to use for other people experiencing similar issues with their fur babies.
Response from PetLabCo.Nov 18, 2024
Hi Perry,
Thank you so much for your heartfelt feedback! We are truly honored to have been able to support you and your dog through this experience. It’s incredible to hear about the positive transformation in your dog’s health and well-being—this is exactly why we do what we do. We're so thrilled to hear about your kind words! We’re proud to have team members who go above and beyond to ensure our customers feel cared for and supported. Stories like yours inspire us to keep delivering the best for pets and their families. ❤️
All the best,
PetLab Co.
KA
Katrine
Dancer's teeth are so much better
Dancer's teeth are so much better! Product is great!
Response from PetLabCo.Nov 18, 2024
Hi Katrine,
We're thrilled to hear that our product is helping Dancer's teeth! It's always rewarding when our hard work pays off in the form of a happier, more comfortable pet. We appreciate you taking the time to share your positive experience!
Best regards,
PetLab Co.
BM
Brenda M.
Jet's supplements
Jet loves his Probiotic Chew (aka his tummy treat) and his Itch Relief Chew
Response from PetLabCo.Nov 18, 2024
Hi Brenda,
It's heartwarming to know that our offerings have been a hit with Jet. We take great pride in providing products that not only contribute to their well-being but also bring excitement and joy to their mealtime experiences.
Stay pawsome,
PetLab Co.
JK
Janice K.
Excellent customer service is hard to…
Excellent customer service is hard to find these days but Petlab delivered. My dog didn't react well to the probiotic chews and I had purchased 3! I emailed at night and heard back the next morning. Answered a couple questions about my dog and they issued a full refund and suggested that I donate the product to an animal shelter/rescue as there's nothing wrong with the product just something weird about my pupper. THANK YOU!
Response from PetLabCo.Nov 18, 2024
Hi Janice,
We truly appreciate your positive feedback. It’s wonderful to know that our customer service met your expectations and provided you with the support you needed. Thank you for taking the time to share your experience.
Best regards,
PetLab Co.
VI
vicky
Fresh breath and cleaner teeth
Iv tried other dental stuff for my gs dog and nothing worked then i tried this stuff and it is everything it says my dogs teeth look so much better her breath smells so much better i will always buy this product for my dog i highly recomened this for your dogs its cheaper to buy thier bundles
Response from PetLabCo.Nov 18, 2024
Hey Vicky,
Knowing that our product has made a positive impact on your furry friend's dental health fills us with happiness. Your input is incredibly valuable, and we are grateful for the opportunity to have contributed to your pet's well-being. Thank you for being a part of our community and for trusting our product!
Best regards,
PetLab Co.
CL
Carma Logan C.
I have been using Pet Lab co for my 2…
I have been using Pet Lab co for my 2 small dogs’ teeth for a little over one month. It was suggested to me by the specialized vet dentist. I was a little skeptical but decided that the dog’s health was well worth trying the product. The 2 year old’s teeth are now shiny white like when she was a puppy and the 14 yr olds are very much improved- she needed a cleaning but her health prohibited it. I am so happy about this product I have purchased it for my oldest daughter to take home and give to her dog. Now if only they could formulate this for humans :)
Response from PetLabCo.Nov 18, 2024
Hi Carma,
We deeply appreciate you taking the time to share your experience with us! It brings us great joy to learn about the positive difference our product has made for your pets' oral health. Thank you for being an integral part of our community and for choosing to entrust your pets' care to our product! 💙
Kind regards,
PetLab Co.