PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gina D.
I started my lil guy on your pro bright for the teeth and I gotta say it’s working great!!
Response from PetLabCo.Dec 23, 2024
Hey Gina, We are genuinely grateful to receive your feedback! It's incredibly rewarding to hear about the positive impact our product has had on your pet's dental health. Thank you for being an essential part of our community and for choosing our product to care for your pet's health! Best regards, PetLab Co.
Nicole Howes B.
These products have truly made a huge difference for our little girls skin issues and bother our dogs ears! Due to the Canada Post strike we did not have supplements to give them for 2 weeks. Our girl is red all over and both dogs ears are full of gunk!!! I was offered a free expedited order when I asked if a different shipping method had been used due to the strike!
Response from PetLabCo.Dec 23, 2024
Hey Nicole, Thank you so much for your wonderful feedback! We’re so happy to hear that our products have made a positive impact on your dogs' health. We also understand how frustrating shipping delays can be, and we’re glad we could offer a solution during the strike. Your pets’ health and comfort are one of our priorities, and we’re grateful for the opportunity to support them. All the best, PetLab Co.
Liz
I really love and appreciate what Petlabs and their products have done for my senior pup. He usually gets itchy and dry skin during the Fall and Spring months and after starting him on the allergy tablets all of that is a thing of the past for him. Amazing company and everything that put out for pets is amazing!!
Response from PetLabCo.Dec 23, 2024
Hi Liz, Thank you so much for your kind words! We’re thrilled to hear that the Allergy & Immune Chews have made such a difference for your senior pup, especially during the seasonal changes. It's wonderful to know that our products are helping to keep him comfortable. We truly appreciate your support and trust in us! All the best, PetLab Co.
sarah
The proBright product has literally changed my dog's life! 1/10 and one almost eight and I've never brushed their teeth. Not once. The younger dog had terrible breath so I tried proBright. I noticed a huge difference almost immediately in the bad breath but wasn't sure how effective it really was at keeping their teeth clean until a recent appointment. Just a few days ago my dog saw a new vet who exclaimed about the cleanliness of their mouth and teeth. She said whatever I'm doing keep it up so I told her about ProBright... Both her and the technician wrote it down and will be ordering for their own pets! I tell everyone I know that has animals to get it! Thank you, pet labco!
Response from PetLabCo.Dec 23, 2024
Hello Sarah, Thank you so much for your amazing review! We’re so happy to hear that ProBright has made such a positive impact on your dogs’ dental health and that their vet was impressed with the results. It’s wonderful to know that our product has helped their breath and teeth, and we truly appreciate you spreading the word to others! Your support means a lot to us, and we’re grateful for the opportunity to be a part of your pets' care. All the best, PetLab Co.
Ana B.
My little chihuahua used to have horrible breath. It got a lot better after about a week or two of using it. I gave one to my sister to use on her dog & it improved breath also. I don’t know how this works but it really does work.
Response from PetLabCo.Dec 20, 2024
Hello Ana, Thank you for your wonderful review! It’s so great to hear that the ProBright has made such a difference for your chihuahua and your sister’s dog as well. We’re thrilled to know it’s been beneficial in their breath. We appreciate you spreading the word and sharing it with your sister—it means a lot to us! All the best, PetLab Co.
Kim M.
MY DOG FLOYD USES THE JOINT CARE CHEWS. I CAN'T SAY ENOUGH ON HOW MUCH BETTER HE WALKS SINCE HE'S BEEN TAKING THE JOINT CARE. FLOYD IS 13 YEARS OLD AND YOU WOULDN'T KNOW IT.
Response from PetLabCo.Dec 20, 2024
Hey Kim, Thank you for sharing such a heartwarming review! We’re pleased to hear that Floyd is doing so much better with the Joint Care Chews. It’s amazing that at 13 years old, he’s walking so well—your feedback truly made our day! If there’s anything else we can do for you and Floyd, please don’t hesitate to reach out. We’re always here to help! Stay pawsome, PetLab Co.
Consumer
I wish I could remove my last comment. I was asked to share my opinion so I did about my order. It was definitely off. Dry instead of the way it normally is. They instantly reached out and replaced it within a couple days. Great company! I will be continuing my subscription. I don’t think enough viewers. Admit when they’re wrong and I was wrong.
Response from PetLabCo.Dec 20, 2024
Hi there, Thank you for sharing your experience with us. We truly appreciate your honesty and are glad we were able to resolve the issue quickly by replacing the product. We’re also happy to hear that you’ll be continuing your subscription! It means a lot that you took the time to express your thoughts, and we’re always here to make sure you and your pets have the best possible experience. All the best, PetLab Co.
Leo S.
Fantastic company, definitely recommend. Lucy our black lab loved their joint health chews in her senior years, she sadly passed last week but Debra was very helpful in ending our subscription. 💚
Response from PetLabCo.Dec 20, 2024
Hi Leo, Thank you so much for your kind words. We are deeply sorry to hear about Lucy's passing. It’s clear she was a special part of your family, and we’re honored to have been a part of her care in her senior years. We're glad that we were able to assist with your subscription, and we truly appreciate your recommendation. If there’s anything else we can do during this difficult time, please don’t hesitate to reach out. Take care, PetLab Co.
