customer
Good product
Good product for pets
Response from PetLabCo.May 20, 2025
Hi there, We appreciate your feedback on our products, and they are meeting your expectations! It means a lot to us! Warm regards, PetLab Co.

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
Good product for pets
Response from PetLabCo.May 20, 2025
Hi there, We appreciate your feedback on our products, and they are meeting your expectations! It means a lot to us! Warm regards, PetLab Co.
Adrian M.
My dog loves the "treats", I just don't know how well they're working for what they're supposed to be doing.
Response from PetLabCo.May 20, 2025
Hi Adrian, We're happy to hear your dog loves the products! We understand your uncertainty about their benefits. If you’re open to trying something else, we’d love to help you find the right fit. You can always reach us at [email protected]. Best regards, PetLab Co.
Patricia C.
Need to b able to reach your company more easily. Lot of older folks buy your products!
Response from PetLabCo.May 20, 2025
Hi Patricia, We appreciate your feedback and understand the need for more accessible communication. We understand how important it is to have easy ways to get in touch, and we're always looking for ways to improve that experience. If you ever need assistance, you can reach us through the Contact Us page on our website, where you’ll find options to chat with us or submit a request. We're here and happy to help however we can! Best regards, PetLab Co.
JANICE M.
Shipping is quick. Ordering is easy. I just hope it works. 1 month in and not yet.
Response from PetLabCo.May 18, 2025
Hi Janice, We appreciate your kind words about our shipping and ordering process. We understand your concern about the product's functionality. Every pet is unique, and it can take some time for the beneficial effects of our supplement to become noticeable. We recommend giving it at least 2-3 months of consistent use to allow the ingredients to fully work into your furry friend's system. Best regards, PetLab Co.
Jessica H.
The powder I have been putting on my dogs food is doing an amazing job with keeping the tartar build up off his teeth. The probiotic chews I was giving have changed in shape and are thicker. He is having a hard time chewing them but he is trying.
Response from PetLabCo.May 16, 2025
Hi Jessica, We appreciate your feedback and are glad to hear that the ProBright Advanced has been beneficial for your dog's teeth. We understand your concern about the Probiotic Chews. We value your input and will take it into consideration as we continue to develop our products. Meantime, you can try crumbling them into pieces so your dog can still enjoy them. Feel free to reach out to us at [email protected] if you have further questions. Best regards, PetLab Co.
Kim
Didn't really help with my dogs skin allergies. He doesn't like them now.
Response from PetLabCo.May 16, 2025
Hello Kim, Thank you for your continued support of our product. We regret that it hasn't met your expectations. Since each dog can react differently, we’d love to help you find an alternative that might be a better fit for your pup. Please reach out to us at [email protected], and we’ll be here to assist you. Warm regards, PetLab Co.
Trena T.
Works good but my dog still chews his paws. It's also pricey when you have 3 dogs that you give them to.
Response from PetLabCo.May 16, 2025
Hi Trena, We appreciate your feedback and understand that finding the right product can be challenging. We're glad you're finding our product helpful, and we're always working to improve our offerings. We take great pride in sourcing only the highest quality ingredients for our products. We also want to mention that we offer discounts on bulk purchases and subscription services, which can help you save even more.💰 Warm regards, PetLab Co.
Marie I.
I have trouble contacting your company and no one answers the phone!
Response from PetLabCo.May 15, 2025
Hi Mookie, We're sorry to hear about the difficulties you've experienced trying to log into your account and get in touch with us. That’s definitely not the experience we want for you. We’ve been experiencing a high volume of calls recently, which may be causing longer wait times than usual. We truly appreciate your patience. If you're still having trouble accessing your account or need help with anything else, please don’t hesitate to reach out to us directly at [email protected]. Our team is here and ready to assist you via email, and we’d be more than happy to help resolve any issues you're facing. Kind regards, PetLab Co.