PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Oct 14, 2024

Hey Kylee, We're sorry to know you are having difficulty accessing your account. We want to help you resolve the issues you are facing. Can you please share with us your Order ID? You can also hit us up through the 'Contact Us' page on our website for direct assistance. Warm regards, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hi Diana, Thanks for letting us know! Since your dog is so small, it makes sense that you’re adjusting the dosage, but we always recommend following the dosage guidelines for optimal results. That way, you’ll be sure your pup is getting the right amount for their size and needs. If you have any questions or need assistance, feel free to reach out via the 'Contact Us' page on our website — we’re always here to help! Stay pawsome, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hi Christie, We're really sorry to hear about the continued issues with your delivery, and we completely understand your frustration. Could you please provide your Order ID? We’d love to check on this for you and get everything sorted out as quickly as possible so you can finally receive your products. Thank you for your patience. Best regards, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hi Doug, We're sorry you are not seeing the desired results. Please keep in mind that it can take up to 3 months for supplements to show their best potential benefits. Could you share your Order ID so we can look into this for you and your pup? Stay pawsome, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hello Mark, We regret that the product didn't live up to expectations, as it has for others. We recognize that each dog is unique, and what suits one may not suit another. We’d be happy to explore this further and see how we can assist you and your furry friend. Could you please provide your Order ID? Feel free to get in touch through the 'Contact Us' page on our website if you need anything else. Kind regards, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hi Pilar, We're truly sorry for the inconvenience caused while trying to access your account. Could you please provide your Order ID so we can look into this further? Meantime, our "Contact Us" page lists our contact information if you'd prefer to speak with us directly for assistance. Best regards, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hi Tim, We're really sorry for the trouble you had with your order and logging into your account. Just to let you know, before any order is processed, we always send a reminder email 3 days in advance with a link to your account, so you can make changes if needed. Could you please share your Order ID so we can help you with this? Kind regards, PetLab Co.

Response from PetLabCo.Oct 11, 2024

Hi Cindy, We regret that you have not experienced the desired results yet. Keep in mind that it can take up to 3 months of using supplements regularly to get the most out of their potential benefits. Furthermore, our policy allows returns within 30 days for unopened products only. For further details on our return and refund policies, please refer to our website. Nevertheless, we are eager to check into this to assist you and your dogs. Kindly share your Order ID with us for better assistance. Best regards, PetLab Co.