PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Margaret A.
Great product. Easily to makes changes, pause subscription, etc. No issue at all.
Response from PetLabCo.May 6, 2025
Hey Margaret, Thank you for your kind words! We're thrilled to hear you're enjoying the ease of use and flexibility of our subscription. Your positive feedback motivates us to continue providing a seamless experience for our customers. Warm regards, PetLab Co.
Regan Gonzalez M.
We have been using Petlab probiotics for my Husky for years. He used to have skin issues especially hotspots. And while they haven't 100% gone away they definitely are worlds better than they used to be and his teeth and digestion are much better as well. He used to get UTI's and intestinal infections as he's on Prednisone permanently and this has kept them at bay as well.
Response from PetLabCo.May 6, 2025
Hi Regan, We're so glad to hear that our Probiotic Chews have made such a positive difference in your Husky's health! It's wonderful to know that they've helped his skin, teeth, digestion, and overall well-being. Thank you for sharing your experience and for being a loyal customer. 🤗 Kind regards, PetLab Co.
Bri K.
The customer service is top notch and the product is top grade. My pup, Brownie, and I both couldn't be happier
Response from PetLabCo.May 6, 2025
Hello Bri, Thank you so much for your kind words! We are thrilled to hear that you and Brownie are happy with our product and customer service. We truly appreciate your support. All the best, PetLab Co.
Kathy R.
The joint product made a huge difference. The prescription drug did not help her, but your joint product took her limp away
Response from PetLabCo.May 6, 2025
Hi Kathy, We're so glad to hear that our Joint Care Chews have made a positive difference for your dog. It's wonderful to know that it has helped your dog's discomfort. We understand that finding the right product can be challenging, and we appreciate you sharing your experience.🐾 Kind regards, PetLab Co.
Hayden R.
I was honestly considering putting my best friend down before I found this product. He was plagued with ear infections due to yeast buildup. He is so scared of vets and so he has to be knocked out for every appointment. The infections were happening so often and it was all so difficult on him that I thought I would have to think of his best interest. I am forever grateful to PetLab for their product. I found it on Facebook and was drawn by the comments. I gave it a try as my last desperation. It works. He has had NO infection since I started it. I am FOREVER grateful to this company for saving my best friend. Takes some time for it to work, but my god does it work. Thank you thank you thank you!!!
Response from PetLabCo.May 6, 2025
Hi Hayden, We are so happy to hear that our product has made such a positive impact on your best friend's health. It is truly heartwarming to know that we were able to help you during such a difficult time. We are grateful that you found our product and that it has been beneficial in addressing your best friend's discomfort. We are committed to providing high-quality products that support the well-being of pets and their families. Thank you for sharing your experience and for your kind words. 💕 All the best, PetLab Co.
Jeannette C.
My doggies have been on the probiotic chew and it’s been good for them. I am most impressed with the customer service I always receive from this company. Thank you!
Response from PetLabCo.May 6, 2025
Hi Jeannette, We are so happy to hear that your dogs are benefiting from the Probiotic chew and that you've had a positive experience with our customer service. Your feedback is truly appreciated and motivates us to continue providing excellent products and support. Warm regards, PetLab Co.
Karen L.
Staff is efficient and promp in response.
Response from PetLabCo.May 6, 2025
Hello Karen, We appreciate your kind words and feedback. We strive to provide prompt and efficient service to all our customers, and feedback like this reassures us we're on the right track. 🐕 Best regards, PetLab Co.
Kathy B.
Quick and efficient responses after a shipment issue. It seems that the dental product is beginning to work on both of my pups! 🤞
Response from PetLabCo.May 6, 2025
Hey Kathy, Thank you for your kind words! We're so glad to hear that our customer service was able to help resolve the shipment issue and that you're seeing positive results with our product. We appreciate your patience and support! Kind regards, PetLab Co.
