Christina P.
Sympathy and generosity
I had contacted PetLab to cancel my subscription due to my pet's passing. PetLab went above and beyond with their sympathy and generosity. I had an unopened container, and instead of mailing it back, they told me to donate it, which I did. Thank you for extending some grace to a broken-hearted dog mom.
Response from PetLabCo.May 9, 2025
Hi Christina, We are so sorry for your loss. We understand how difficult it is to lose a beloved pet. We are glad that we were able to offer some support during this difficult time. Thank you for sharing your experience and for your kind words. Hope you are hanging in there. 💙 Take care, PetLab Co.



