PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 25, 2024

Hi Janessa, We're sorry to hear the product did not provide the benefits you were hoping for. Keep in mind that it can take up to 3 months of using supplements regularly to get the most out of their potential benefits. Could you please share your Order ID so we can help? Best regards, PetLab Co.

Response from PetLabCo.Nov 19, 2024

Hi Gary, We are so sorry that your dog had this experience. We never like it when our pets feel anything less than wonderful and we follow stringent quality measures to provide the best products for our best friends. We would like to look into this further and want to learn more. Could you please share with us your Order ID? Thank you! Sincerely, PetLab Co.

Response from PetLabCo.Oct 23, 2024

Hi Korican, We're really sorry to hear about your experience. We strive to provide reliable service, and we understand how frustrating it can be when expectations aren’t met. Could you please provide your order ID? We’d like to look into this for you and see how we can assist you. Best regards, PetLab Co.

Response from PetLabCo.Oct 21, 2024

Hi Miranda, We're really sorry to hear about the frustration with the Calming Chews being discontinued. We do always send an email notification about product discontinuations, but we're sorry if you didn’t receive it. In an effort to always provide breakthrough pet health, some products are discontinued from time to time. We encourage you to speak with your vet about the next steps to take to give your pet the comfort he needs. If you have further questions, you can always reach us through the 'Contact Us' page on our website. Best regards, PetLab Co.

Response from PetLabCo.Oct 17, 2024

Hi Mamie, We're sorry to hear that your dog isn't a fan of the product. We recognize that dogs have distinct tastes, just like humans do. We've got some awesome tips from our customers, and we're happy to share them with you. Could you please let us know your Order ID? Best regards, PetLab Co.

Response from PetLabCo.Oct 15, 2024

Hi Doug, We regret that the product didn’t meet your needs, as it has for many other customers. Since each dog is unique, what works wonders for one may not for another. We’d be happy to investigate this further and find the best way to support you. Could you share your Order ID so we can assist? Best regards, PetLab Co.

Response from PetLabCo.Oct 15, 2024

Hi Kathy, We're really sorry to hear about the trouble you’ve had with your orders. That’s definitely not the experience we want for our customers, Please know that you can access the account portal through our website for any changes to your subscription. Additionally, our "Contact Us" page lists our contact information if you'd prefer to speak with us directly for assistance. Could you please provide your Order ID so we can look into this further? Best regards, PetLab Co.

Response from PetLabCo.Oct 14, 2024

Hi there, We're sorry your dog had this experience. We take these matters very seriously and want to work with you to learn more. Could you please share your Order ID with us? Thank you. Best regards, PetLab Co.