We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My dogs' skin/allergies have improved so much! They love the flavor too...they think they're getting a "goody" every morning.
Response from PetLabCo.May 14, 2025
Hi Kasi,
We're thrilled to hear that our Allergy & Immune Chew has helped improve your dogs' skin and allergies! It's wonderful that they enjoy the flavor and look forward to their daily dose. Thank you for sharing your positive experience.
Best regards,
PetLab Co.
AW
Andrew W.
The probiotic chews have changed my…
The probiotic chews have changed my dog's chronic diarrhea problem! There is a noticeable difference when she doesn't get them.
Response from PetLabCo.May 14, 2025
Hi Andrew,
We're thrilled to hear that our Probiotic Chews have made a positive difference in your dog's health. It's wonderful to know that they've helped address their chronic diarrhea. We're committed to providing high-quality products that support pet well-being.
Best regards,
PetLab Co.
MM
Maria M.
My Copper, a golden doodle, chronic ear infection was totally eradicated consuming this product. He have been taking it for some time now. And it sure helps.
It truly works!
Response from PetLabCo.May 14, 2025
Hi Maria,
Thanks a ton for your awesome review! We're so happy to hear that our Probiotic Chew has helped Copper with the ear infection. Give your Golden Doodle an extra belly rub from us!
Best regards,
PetLab Co.
RR
Ronald R.
Great product
Great product. My dog loves it.
Response from PetLabCo.May 14, 2025
Hi Ronald,
We're thrilled to hear your dog enjoys the Probiotic Chew! Thank you for sharing your positive experience.
Best regards,
PetLab Co.
TA
TamI
Great customer service
Great customer service
Response from PetLabCo.May 14, 2025
Hi Tami,
Thank you for your positive feedback! We're delighted to hear that you've had a great customer service experience. Your satisfaction is our priority, and it's great to know that we're meeting your expectations.
Best regards,
PetLab Co.
RM
Robin M.
I can’t believe the difference in my…
I can’t believe the difference in my dogs. The tooth cleaner is a miracle. The anti itch is also wonderful. My dog was scratching herself bald. Now she rarely scratches.
Response from PetLabCo.May 14, 2025
Hi Robin,
We're so happy to hear that our products have made such a positive difference in your dog's life! It's wonderful to know that our supplements have helped improve their comfort and well-being. We're dedicated to providing high-quality products that support the health and happiness of pets.
Best regards,
PetLab Co.
KO
Katherine O.
Concerns about the probiotic for dogs…
Concerns about the probiotic for dogs were answered quickly by staff. I sometimes have to change shipping dates, but it's easy to do. Dixie loves the chews which are helping her itchy paws. Appreciate you folks.
Response from PetLabCo.May 13, 2025
Hi Katherine,
We're so glad to hear that you've had a positive experience with us. We appreciate your kind words about our staff's responsiveness and the ease of changing shipping dates. We're also thrilled that Dixie enjoys the chews and that they're helping with her discomfort. We're committed to providing excellent customer service and high-quality products.
All the best,
PetLab Co.
AF
Arlene from N.
My dog has been itching and scratching…
My dog has been itching and scratching continuously for several years. I had taken him to three different vets, have done everything I was advised to do, several different medications, no improvement, I was beginning to think it was just a habit. He was also biting on his paws, the inner back leg was bright red at one time, I had taken him to a good animal hospital. No matter what, the problem still existed. My husband had seen your advertisement on television and told me about it. I ordered the chews for itching plus the probiotics as he's had digestive issues quite often. I haven't given him the probiotic yet, as I wanted to give him one chew at a time for a while so that if he should have a reaction, I would know which one it was. I just received them a few days ago. I was hoping for success, but after trying everything else, I was skeptical that it would work. I gave him the first chew for the itching a few days ago. My husband and I could not believe that he hadn't scratched or bitten his paws all day. It's been about four days now, still no itching or scratching. Your product is truly unbelievable!!!
Response from PetLabCo.May 13, 2025
Hi Arlene,
We understand how frustrating it can be to see your beloved pet suffering, and we're so happy to hear that our chews have made a positive difference. We appreciate your detailed review and your willingness to share your experience. It's inspiring to hear how our product has helped your dog find some much-needed comfort after years of discomfort. 🌟
All the best,
PetLab Co.