PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
Solid products that help my pet. Currently enrolled in a subscription for joint chews that my dog loves and these have helped her with her joint issues.
Response from PetLabCo.May 20, 2025
Hey there, We're happy to hear our products are helping your pet! It's great that your dog loves the Joint Care Chews and that they've made a positive impact on her joint issues. We appreciate your support! Kind regards, PetLab Co.
Ken B.
Great products!
Response from PetLabCo.May 20, 2025
Hi Ken, We’re thrilled to hear that our products are meeting your expectations! Thank you for your feedback—it means a lot to us! Best regards, PetLab Co.
Mary
I really appreciate their excellent customer service!! Very responsive to my issue.
Response from PetLabCo.May 20, 2025
Hi Mary, We're sorry for the frustration this has caused! We understand how being ahead on your supply can make monthly shipments feel unnecessary. Someone from our team will be reaching out shortly to assist with adjusting your subscription to better suit your needs. We truly appreciate your patience! Kind regards, PetLab Co.
Icon Parking monthly U.
Marcus was polite, friendly, helpful and took care of my issues in a timely manner. He knew his business and helped question my difficulty changing the amount of product I needed online. He was the best!
Response from PetLabCo.May 20, 2025
Hello there, We appreciate you sharing your positive experience. We're glad our customer experience team member was able to resolve your issue efficiently and provide excellent support. Thanks for your feedback! 💙 All the best, PetLab Co.
Cynthia W.
Products that make a difference in my pets and great service!
Response from PetLabCo.May 20, 2025
Hey Cynthia, We're so pleased to hear our products are making a difference for your pets! Thank you for your kind words about our service. We are grateful for your support and look forward to continuing to serve you and your dogs with top-notch products and service. All the best, PetLab Co.
Maria L.
The Company is doing fantastic! always get my product on time and my baby's teeth are well taking care off. Teeth are very important for the health, and I want the best for my fury baby. Great product
Response from PetLabCo.May 20, 2025
Hi Maria, We're pleased to hear that our product is helping to keep your dog's teeth healthy and that you always receive your product on time. We appreciate you entrusting us with your dog's dental care. All the best, PetLab Co.
Deborah W.
I appreciate the regular shipments, but I need to pause the next shipment, since I have too many jars of Pro Brite piling up. Thank you.
Response from PetLabCo.May 20, 2025
Hi Deborah, We appreciate your feedback about your shipments. We understand you'd like to pause your next shipment due to having an excess of product. A member of our Customer Experience Team will get in touch with you to assist you with this. We appreciate your patience! Best regards, PetLab Co.
Maria
My dog tarter was bad and using this powder improved her teeth
Response from PetLabCo.May 20, 2025
Hello Maria, We're so glad to hear our ProBright Advanced has helped your dog's teeth. Your feedback means a lot to us, and we are grateful for your support. Kind regards, PetLab Co.
