PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 28, 2025

Hi Roxanna, We appreciate your feedback! We're so glad our products provide comfort for your senior dog, and the positive interaction you had while resolving the issue with your order. We understand your concern regarding the price. We believe our products are worth the cost, as these have been priced based on the quality of the ingredients. That being said, we do offer discounts on bulk purchases and subscription services on our website, enabling you to make the most of our products. Feel free to reach out at [email protected] for more information. Best regards, PetLab Co.

Response from PetLabCo.Jul 27, 2025

Hi Carole, Thank you for sharing your feedback! We're sorry you haven't seen a difference yet with the Allergy & Immune Chew. Every pet is unique, and it can take some time for the beneficial effects to become noticeable in some dogs. We recommend giving it at least 3 months of consistent use to allow the ingredients to fully work into your furry friend's system. Best regards, PetLab Co.

Response from PetLabCo.Jul 22, 2025

Hi Rob, Thank you for sharing your feedback! We're glad our products are doing well for your pup. We understand that our products can be a little pricey, especially for those on a budget. However, we believe in providing high-quality solutions that truly benefit our furry friends. We're committed to delivering high-quality, carefully formulated products that prioritize your pet's well-being. While our pricing reflects the premium ingredients and rigorous standards we uphold, we continuously strive to offer competitive pricing without compromising quality. We wish you and your dog the very best! Best regards, PetLab Co.

Response from PetLabCo.Jul 20, 2025

Hi Taylor! Thanks for sharing your experience! It’s great to hear your pup enjoys the treats and Allergy & Immune Chews even if the results haven’t quite met expectations yet. PetLab Co.’s Allergy & Immune Chews are designed to support the immune system and gut health, which can help with seasonal allergies and skin comfort over time. However, they’re not a quick fix, and results can vary depending on your dog’s unique biology and the root cause of the itching. Some pet parents report noticeable improvements after 3 months of consistent use. You’re clearly tuned in to your pup’s needs, and that makes all the difference. We're always here if you have any questions or need help along the way. Best regards, PetLab Co.

Response from PetLabCo.Jul 15, 2025

Hi Ray, We regret to hear about the confusion. Just so you know, we never enroll customers in subscriptions without their consent. As long as you choose a one-time purchase, there won't be any recurring charges. We would like to assist you with the cancellation process. A member of our team will be reaching out. We appreciate your patience. Kind regards, PetLab Co.

Response from PetLabCo.Jul 13, 2025

Hello Caroline! We appreciate you sharing your experience! We're happy to hear that our customer service team has been helpful and supportive. It means a lot to us that you value the care we provide for your dog. Thanks for your positive feedback! Best regards, PetLab Co.

Response from PetLabCo.Jul 3, 2025

Hi Laura, Thank you so much for your feedback! We're really glad to hear that your pets are doing well on the supplements and that your orders have been arriving on time—that’s wonderful news. We also truly appreciate you sharing your thoughts about the packaging. We understand your concern about the plastic containers. Feedback like yours is incredibly valuable as we continue to explore more sustainable solutions for the future. Best regards, PetLab Co.

Response from PetLabCo.Jul 1, 2025

Hi Laura, We appreciate you sharing how much your dogs enjoy the salmon bites! It's great knowing they love the flavor and that you feel good about the high-quality ingredients. We're grateful to have customers like you who value their furry companions as much as we do. All the best, PetLab Co.