PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.May 24, 2025

Hi Pat, We're sorry for any confusion. Please note that our subscription plans are completely optional. The One-Time Purchase packages are just beside our Subscribe & Save packages, and our customers have complete control over which plan/package to choose. We checked your account, and someone from our team has already taken care of this for you. The subscription has been canceled, and no further orders will be processed. Don't hesitate to reach out again if you have other concerns. Kind regards, PetLab Co.

Response from PetLabCo.May 24, 2025

Hi Jeanne-Marie, We're sorry to hear that you haven’t seen the results you were hoping for. Each dog is unique and what works for one may not work for all. We do have an alternative product that may be better suited to your pup's needs, and we'd love the opportunity to help find the right fit. Please don’t hesitate to reach out to us at [email protected]. All the best, PetLab Co.

Response from PetLabCo.May 23, 2025

Hello Cindy, We appreciate your feedback. We're glad the Probiotics Chew is working well for Hershey. We understand your disappointment that the Allergy& Immune Chews haven't benefited him yet. Because each dog’s body and needs can vary, another product might be more beneficial. If you’re open to trying something else, we’d love to help you find the right fit. You can always reach us at [email protected]. All the best, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Denise, We're sorry to hear the product did not provide the benefits you were hoping for. We understand that every dog is unique, and what suits one may not suit another. If you're interested in trying a different supplement that may be a better fit, you can reach us at [email protected]. Kind regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Cathy, We're sorry for the trouble you've had canceling your subscription. Please know that you can always manage or cancel your subscription through our customer account portal, or you may reach out to us directly at [email protected] for assistance. We'll look into this and help you with the process. Thank you, and please expect for an email from us. Kind regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Jamie, We appreciate you sharing your experience. We're sorry the product has not met your expectations. Each dog is unique, and supplements that work for one may not work for another. If you're willing to explore other options, we would be more than happy to assist you in finding the perfect match. Feel free to contact us anytime at [email protected]. Kind regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Steven, We understand that you haven't seen the advantages you expected with our products. We understand that every dog is a one-of-a-kind individual, and what works for one may not work for all. If you’re open to trying something else, we’d love to help you find the right fit. You can always reach us at [email protected]. Kind regards, PetLab Co.

Response from PetLabCo.May 23, 2025

Hi Rhonda, We appreciate your feedback. We're glad you like our products and subscription service. We understand canceling your order was difficult, and we'll review our processes to improve the experience. If you ever need further assistance with an order or subscription in the future, please don't hesitate to reach out to us at [email protected] we're always happy to help! Kind regards, PetLab Co.