PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Aug 15, 2025

Hi Karen, We appreciate you sharing your experience. We're glad the product is working well for you. We're sorry you're having trouble managing your subscription. A member of our team will be reaching out to help adjust your delivery schedule. Thank you, and we look forward to assisting you. Warm regards, PetLab Co.

Response from PetLabCo.Aug 10, 2025

Hi Joyce, We're happy to hear that the ProBright Advanced dental supplement has improved your pet's teeth, gums, and breath! We are sorry to hear that they are now only eating on one side. We recommend consulting with your veterinarian to address this new concern. If you'd like to explore alternative products, our Customer Experience Team will be happy to guide you through other options. Feel free to reach out at [email protected] for further assistance. Your partner in pet health, PetLab Co.

Response from PetLabCo.Aug 8, 2025

Hi Esther, We're happy to hear that your dog is thriving with our product! We recognize that it can be expensive, especially with a fixed income. However, we would like to emphasize that we take great care in sourcing high-quality ingredients, and we believe our prices are justified by the quality and benefits of our products. We also offer bulk discounts and subscription services to help you save even more. Feel free to reach out at [email protected] for more information. Best regards, PetLab Co.

Response from PetLabCo.Aug 6, 2025

Hi Linda, We appreciate your feedback and are glad it seems to have provided some benefits. Just a heads-up, the full benefits of supplements may take around 3 months to show. While some pups might see positive changes in the first month, others might notice progress in months 2 and 3. Each dog is different, so the timeline for seeing the best results can vary. All the best, PetLab Co.

Response from PetLabCo.Aug 4, 2025

Hi Doris, We're pleased to know that your concern has been addressed promptly by our Customer Care Team, and that your dog enjoys the chews. It's comments like this that really inspire us to do what we do. Thank you for leaving a review! Warm regards, PetLab Co.

Response from PetLabCo.Aug 4, 2025

Hello KJ, We're happy to hear that your dogs enjoy the flavor and are healthy and active! Thank you for sharing your experience, and we appreciate your commitment to keeping your pups healthy! All the best, PetLab Co.

Response from PetLabCo.Jul 30, 2025

Hey Forest, We're so glad to hear that you've found a way to make our chews work for your pup! It's great to know that you're seeing such positive results with consistent use. We appreciate you taking the time to share your positive experience! Kind regards, PetLab Co.

Response from PetLabCo.Jul 29, 2025

Hi Sandra, We're truly sorry to hear about your experience. Just like people, every dog has their own unique preferences, and not every formula is the right fit for every pet. We appreciate you giving our chews a try, and we’re sorry if we may have missed the chance to support you further. We'd love the chance to investigate and see how we can help. Could you please provide your order ID? We'll do our best to find a resolution for you. Best regards, PetLab Co.