PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
My dog didn't like the pro bright powder. Is caused her diarrhea.
Response from PetLabCo.Jun 3, 2025
Hi Melinda, We're sorry to hear your dog had this experience. We would like to look into this further. A member of our customer experience team will be reaching out to learn more about your dog's experience. Thank you for your cooperation and for bringing this to our attention. Kind regards, PetLab Co.
customer
I have been using this for 2 month now & see little improvement. I know they say to give a full 3 months before we see the results we are looking for so hopefully I will start to see more improvements with allergy itchiness & itchy ears. I'm hoping to see results as I do love only having to give my boxers one nugget daily.
Response from PetLabCo.Jun 3, 2025
Hi there, Thank you so much for sticking with the product and sharing your experience so far! You're absolutely right—many pups take a full 3 months of consistent use before the full benefits start to show. Please keep us posted on how things go, and if you ever have any questions or need support along the way, we’re always here to help at [email protected]. Kind regards, PetLab Co.
Jackie G.
The product tastes good to my two minature schnauzers, however it does not help with digging at their ears and licking their paws .
Response from PetLabCo.Jun 2, 2025
Hi Jackie, We appreciate you sharing your experience. We're glad your schnauzers enjoy the taste. However, we understand it hasn't addressed their skin troubles. We understand that every dog is unique, and what works for one may not work for all. We’d be more than happy to help you explore another option that might be better suited for your dogs. Just contact us at [email protected], and we’ll be ready to assist. 😊 Kind regards, PetLab Co.
CARLOS M.
I ordered three jars of probiotic chews, however I got two jars of probiotic chews and one jar of allergy and immune chews
Response from PetLabCo.Jun 1, 2025
Hello Carlos, We are sorry to hear you've experienced an issue with your order. We understand how frustrating that is! Someone from our Customer Experience Team will reach out to assist as soon as possible. Thank you for your patience. Best regards, PetLab Co.
Judi W.
My dog will not eat her food when I put the tooth brightening powder. I have even added broth to her kibble and she will go without food before eating it.
Response from PetLabCo.Jun 1, 2025
Hi Judi, We're sorry to hear your dog isn't a big fan of ProBright Advanced. Introducing new things to our beloved pets can often be a bit tricky. Like our other customers, you might find it helpful to sprinkle a little water on your pup's dry food to help mix in the powder, or simply stir it into wet food. Another option is to add some of their favorite treats, like peanut butter, cheese, or yogurt—just be sure to keep an eye out for any allergies or sensitivities they might have. We hope these suggestions make things a bit easier for your pup! Best regards, PetLab Co.
DIANA
My Misty loves the treats. I like that they are freeze dried. My only issue is the price. I'm not sure if I can afford to buy anymore right now.
Response from PetLabCo.Jun 1, 2025
Hi Diana, It’s great to hear that Misty loves the Freeze-Dried Liver Bites! We always aim to provide high-quality ingredients that support pet health, but we completely understand that pricing can be a factor. If you ever decide to purchase again, keep an eye out for promotions, discounts, or subscription options that might help make it more budget-friendly. We truly appreciate your support, and we’re glad Misty has been enjoying them! Best regards, PetLab Co.
Barbara
She won't eat them. Been trying everyday. Cancel any future orders. Thank you!
Response from PetLabCo.Jun 1, 2025
Hi Barbara, We're sorry to hear your pup isn't a big fan. It’s always a little tricky when our furry friends aren’t immediately sold on a new treat or supplement. According to our other customers, sometimes, it just takes a little creativity—mixing it in with food or presenting it as a reward could help encourage your pup to give it a fair try. Someone from our team will reach out to you regarding your subscription request. Thank you again for sharing your feedback! Best regards, PetLab Co.
Sharon
This could be a great product but the pushy sales stuff makes me doubt the efficacy.
Response from PetLabCo.Jun 1, 2025
Hello Sharon, At PetLab Co., we truly appreciate honest feedback and understand that strong marketing can sometimes feel overwhelming. Our goal is to provide high-quality products that genuinely support pet health, and we stand by the research and formulations behind them. While we’re passionate about sharing the benefits of our supplements, we never want that to overshadow the actual results pet parents see with their furry friends. If you have any concerns or would like more details about how our products work, we’re always happy to provide transparent information so you can feel confident in your choice. We value trust and customer satisfaction above all, and we’re grateful for your interest in our brand! 🐾💙 Best regards, PetLab Co.
