PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Mar 31, 2020

Hello Bobby, We appreciate your feedback and apologize that you have had a difficult time receiving your orders. Our Team will be in touch shortly to assist you further. Best, Petlab Co.

Response from PetLabCo.Mar 31, 2020

Hello Theresa, We are terribly sorry to hear about this delay and the negative effect it caused for your dog. We will ensure to take whatever necessary steps to make this right. Our Team will be in touch immediately. Sincerely, Petlab Co.

Response from PetLabCo.Mar 30, 2020

Hello Kenneth, Glad to hear you enjoy the products. We apologize for the delay in shipping your order. Due to the current situation, our limited staff is working tirelessly around the clock to get orders out as quickly as we can to keep up with the increased demand. Rest assured, we will get these orders out as soon as possible. Our Team will be in touch shortly. Best, Petlab Co.

Response from PetLabCo.Mar 30, 2020

Hello Subhomoy, Our deepest apologies for the delay. We're getting this taken care of right away for you. A representative will be reaching out soon! All the Best, Petlab Co.

Response from PetLabCo.Mar 30, 2020

Hello Eileen, Our sincerest apologies that your dog did not see the desired effects. Please keep in mind that each dog is unique so responses to our product may vary. However, rest assured we will always honor our guarantee if you are unsatisfied. Please contact us directly if you need further assistance. Best, Petlab Co.

Response from PetLabCo.Mar 30, 2020

Hello Michael, We are terribly sorry for the delay. In light of recent events, we have experienced an unexpected rise in demand along with limited staff available. However, rest assured these orders are being fulfilled this upcoming week. If we can further assist you, please contact us directly. Best wishes, -Petlab Co.

Response from PetLabCo.Mar 30, 2020

Hello Kim, Our deepest apologizes for the delay. Due to the current situation, there has been an extremely high unexpected demand that has resulted. Our limited staff is working tirelessly to get these orders out as soon as possible. Rest assured, these orders will be fulfilled this upcoming week. If you have any further concerns in the meantime, please contact us directly. Best, -Petlab Co.

Response from PetLabCo.Mar 30, 2020

Hello Robert, We are glad to hear that you approve of the product. Our sincerest apologies for the misconception. We strive daily to improve our customer service and buying experience to serve you and other members better in the future. A representative will be reaching out to ensure we have addressed all your concerns. Many Thanks, -Petlab Co.