PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 11, 2025

Hi Kristine, We're sorry to hear you're not seeing changes with our ProBright yet. It might take up to 3 months of consistent use for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. So keep giving the supplement to your dog for a little bit longer to get all the benefits it can offer. 😊 All the best, PetLab Co.

Response from PetLabCo.Jul 4, 2025

Hi Carol, We're sorry to hear about the issues you've encountered with your subscription and the confusion surrounding your order. We understand how frustrating this must be. To help us resolve this matter and investigate further, could you please provide your order ID? This will allow us to look into your account and ensure that everything is set up correctly moving forward. All the best, PetLab Co.

Response from PetLabCo.Jun 30, 2025

Hi Sheila, We appreciate you sharing your experience. It's interesting that one dog enjoys the product while the other, who needs it more, refuses to eat it. Some of our customers have found success by incorporating peanut butter or wrapping the chew in cheese. Alternatively, try offering the chew with plain yogurt or wrapping it in their favorite meat. Additionally, top their preferred food or treat with the chew as an experiment. Before attempting any new approaches, however, don't forget to take into account any allergies or sensitivities your dog may have. All the best, PetLab Co.

Response from PetLabCo.Jun 26, 2025

Hello Joelle, We’re truly sorry to hear that you’re not happy with your experience on our website. We understand how frustrating it can be when things don’t work as expected, and your feedback is really important to us as we’re always working to improve. If there’s anything specific you had trouble with—whether it’s navigating the site, placing an order, or managing your subscription—please don’t hesitate to let us know. You can reach us anytime at [email protected], and we’ll be more than happy to assist you. Kind regards, PetLab Co.

Response from PetLabCo.Jun 24, 2025

Hi Carlo, We appreciate you sharing your experience. We highly recommend giving the supplement for at least 3 months so your pug can fully experience its benefits. We know it can take time to see results, and we value your patience as you assess the product. All the best, PetLab Co.

Response from PetLabCo.Jun 23, 2025

Hi Susan, Thanks for sharing your experience with the ProBright Advanced! We're glad to hear your pup’s teeth have always been in good shape. If you're still noticing some breath issues, it might be worth checking in with your vet just to rule out anything deeper underlying issues. If you’re also open to trying something else, we’d love to help you find the right fit. You can always reach us at [email protected]. All the best, PetLab Co.

Response from PetLabCo.Jun 23, 2025

Hi Clare, We're sorry to hear about your experience and the trouble you've had trying to manage your subscription. Please note that in order to log in or access your subscription, you’ll need to complete the sign-up process. That said, we’d love to help sort this out for you as quickly as possible. Could you please send us your order ID? Once we have that, we can look into your subscription right away. Thanks again for your patience, and we’re here to help get this resolved for you. Best regards, PetLab Co.

Response from PetLabCo.Jun 20, 2025

Hi Joanne, We know how frustrating it can be when our pups aren't excited about what we offer them. Here are some suggestions that you can try. Place a little peanut butter on the chew (Xylitol free), wrap the chew in a piece of cheese, place a little bit of plain yogurt on the chew, wrap the chew in a thin piece of their favorite meat, or place on their favorite food or treat. When considering any of these suggestions, please keep in mind any allergies or sensitivities Bella may have. If you have any other concerns, please don't hesitate to reach out to us at [email protected]. Best regards, PetLab Co.