Yvea S.
I couldn’t find my order due to a…
I couldn’t find my order due to a glitch at checkout, but the chat feature connected me with customer service and they fixed the issue with a brief conversation. No phone call. No hassle. Just quick, efficient service. Now I can track my order at any time.
Response from PetLabCo.Sep 21, 2026
Hi Yvea, We are sorry to hear you had that initial bump when ordering, but are so happy to hear our team was able to resolve it quickly and efficiently. We appreciate you sharing your experience. Thank you for being a part of our community! Regards, PetLabCo.®



