PetLabCo.Reviews of thepetlabco.com

4.113,463 reviews
Pet Stores
One World Trade Center, 85th Floor, New York, New York

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PetLabCo.

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About PetLabCo

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.

PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: PetLabCo, thepetlabco.com
Website: thepetlabco.com
Category: Pet Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PetLabCo reviews

Showing 9,181 reviews with 5 stars · Clear filters

Joni
Nov 4, 2025
I needed to pause one of the products…
I needed to pause one of the products due to habit too much of the product. The monthly subscription was updated. My order arrived on time and the carrier placed the package in our delivery box
Response from PetLabCo.Nov 6, 2025
Hello Joni, Thank you so much for sharing your experience with us! We're glad to hear that you were able to easily pause your product and update your subscription, and it's great to know your order arrived right on time. It's our joy to offer you and your furry friend such convenience. All the best, PetLabCo.
Kimberly H.
Nov 4, 2025
I love that they stay on top of my…
I love that they stay on top of my order for each month when I can be forgetful and take care of my baby Elsa with her dental. The delivery is on time when she is due for it. This product has made her better!
Response from PetLabCo.Nov 6, 2025
Hey Kimberly, We are delighted to know that our service helps you remember Elsa's dental care each month. It's great to hear the timely deliveries, and the product has made a positive impact on her well-being. Your feedback motivates us to continue delivering top-notch products that pet owners can trust. Best regards, PetLabCo.
Thomas B.
Nov 4, 2025
We actually received the order on time!
We actually received the order on time!
Response from PetLabCo.Nov 6, 2025
Hello Thomas, We’re delighted to hear that your order was delivered on time! We truly appreciate you choosing us to meet your furry friend’s needs! Warm regards, PetLabCo.
BG
Nov 4, 2025
As Promised
At my door on time!
Response from PetLabCo.Nov 6, 2025
Hello BG, We're happy to hear that your delivery arrived right on time. Thank you for letting us know — feedback like yours encourages us to keep doing what we do. Kind regards, PetLabCo.
Linda E.
Nov 3, 2025
The post office somehow lost the…
The post office somehow lost the contents of the bag. They literally handed me an empty bag. I contacted petlab and they sent another order out that day! My dogs didn't miss a day and I was so thankful. I have one dog that gets tummy ache if she doesn't get her probiotics, so it was important to me. Post office was no help at all.
Response from PetLabCo.Nov 6, 2025
Hello Linda, We're so glad to hear that we could resolve the issue quickly! We know how important it is for your dogs to get their supplements, and we appreciate you sharing your experience with us. Thank you for your feedback. All the best, PetLabCo.
Barbara V.
Nov 3, 2025
Package was delivered without any…
Package was delivered without any problems
Response from PetLabCo.Nov 6, 2025
Hello Barbara, We're happy to hear that your package was delivered without any issues. We hope your pup is already enjoying their supplement! Warm regards, PetLabCo.
OlympiAnn
Nov 3, 2025
Arrived on time and undamaged
Arrived on time and undamaged. All ordered items were included in the package.
Response from PetLabCo.Nov 6, 2025
Hi Ann, We're happy to hear that your order arrived on time, undamaged, and complete! Fast and dependable service is a priority for us, and we’re glad it showed. Warm regards, PetLabCo.
Catherine C.
Nov 3, 2025
Delivered perfectly
Delivered perfectly
Response from PetLabCo.Nov 6, 2025
Hi Catherine, It’s wonderful to know your delivery was perfect. We’re always striving to make the experience as smooth as possible for you and your pet. All the best, PetLabCo.

PetLabCo.Reviews of thepetlabco.com

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Arrived on time and undamaged

Delivered perfectly