PetLabCo.Reviews of thepetlabco.com

Es wird viel geschrieben und geworben, aber trotz Bezahlung wartet man nach ca. 8 Wochen immer noch auf die Lieferung!

Don’t waste your time with this company. I was so excited to have finally found a product that could potentially help with my dogs’ itching constantly. I never received the order, customer service reached out to me on Facebook after I left a comment that I never got the order— I responded to it and they have not even responded back. Now I’m disputing it with my bank to get my money back. If their customer service was good and fixed the problem, I would understand that mistakes happen and maybe my order got lost. But that’s not the case because they didn’t even have the courtesy to make this right. Save your money, And don’t purchase from them. Should’ve seen these reviews before I purchased.

This, is without a doubt the worst company I have dealt with in a,long time. They have promised me 3 times to ship my product and after 30 days I have yet to receive it.they have my money for more than a month and still no product. I am ready to report them to the division of consumer affairs to look into their business,practices. I for one will never order from them again since I think they may be scam artists.all they have are excuses for their poor service.

I usually don’t write a review. But I bought this stuff two months ago. Still haven’t received it. I call them every week. And it’s the same story. Horrible customer service. It’s on back order. But they are still charging my the monthly subscription. Almost feel like it’s a scam. I was super excited for my pup to. :(.

Ordered this over a month ago. When it didn’t come I contacted them. Lost my order number but eventually found it in my trash. Sent it to them and asked for the dental product (liquid) I ordered. It was taken out of my bank. They text back my CHEWS would be delayed because of the virus. WHAT?...They have no idea what they are doing there. I’ll probably never get it.

I ordered joint care tablets for my old dog but he had to be out to sleep before they came. Despite informing Pet Lab of this I have received another delivery. I have tried emailing and phoning numerous times but no one responds to these. I am going to return the tablets under their 100% guarantee and hopefully they will refund my money.

UPDATE: After over 3 weeks of use, my French Bulldogs didn't see an improvement using the itch chews. They both still had dandruff and were licking. I gave them 2 each a day, as directed for their weight. I reached out to customer service and they would only honor the 90 day guarantee if I used the product for 90 days. I have already spent over $100 on this product. I won't buy more just to *hope* to receive a refund on a product that doesn't work. Petlab was very responsive when I had questions. Unfortunately, my order did take forever to arrive. I ordered the itch chews and the dental chews. My French Bulldogs did not do well the dental chews. They have had other raw hide, but this made them both throw up a ton. The itch chews haven't made a difference yet, but hopefully after another week, I'll see a difference.

I make my orders in may 5, I still waiting for my priducts