ND
No problems with delivery
No problems with delivery
Response from PetLabCo.Nov 6, 2025
Hi ND, We're happy to hear that your delivery went smoothly. We’re grateful for your trust and happy we could meet your expectations. Kind regards, PetLabCo.

We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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ND
No problems with delivery
Response from PetLabCo.Nov 6, 2025
Hi ND, We're happy to hear that your delivery went smoothly. We’re grateful for your trust and happy we could meet your expectations. Kind regards, PetLabCo.
Kim
Came on time, no issues
Response from PetLabCo.Nov 6, 2025
Hi Kim, We're happy to hear that your order arrived on time and without any issues. Thank you for being a valued part of the PetLabCo. community. Warm regards, PetLabCo.
Eugenia H.
Customer service is great 👍
Response from PetLabCo.Nov 6, 2025
Hello Eugenia, Thank you for your kind words and for sharing your positive experience with us! We take pride in providing exceptional customer service, and your feedback validates our efforts. We look forward to serving you again and appreciate your support. All the best, PetLabCo.
Paula S.
Quick shipping!!
Response from PetLabCo.Nov 6, 2025
Hi Paula, Thank you so much for your review! We’re happy to hear your order was delivered promptly. Your satisfaction means everything to us, and we’re glad we could provide a smooth experience from start to finish. Best regards, PetLabCo.
Claudia
we are very happy with PetLab Co, our little one loves the chew without any tricks, he goes everyday to his food area looking for it. Thank you. 2nd Delivery was a great experience . FedEx
Response from PetLabCo.Nov 6, 2025
Hi Claudia, We're happy to hear that your little pup loves the chews and looks forward to them daily! Thank you for sharing your positive experience with the delivery service. Providing reliable shipping is important to us, and it’s great to know it made a positive difference. Kind regards, PetLabCo.
Paul K. T.
Good communication and great service.
Response from PetLabCo.Nov 6, 2025
Hi Paul, Thank you so much for your fantastic review! We are thrilled to hear that you appreciate our commitment to great communication and customer satisfaction. We are grateful for your support and look forward to continuing to serve you and your furry friend with top-notch products and service. Warm regards, PetLabCo.
KLAUS P.
The delivery was great. Thank you
Response from PetLabCo.Nov 5, 2025
Hi Klaus, Thank you so much for taking the time to leave your review. We noticed you left a 1-star rating, but we’re really glad to hear that your delivery was prompt and friendly — that means a lot. If there’s anything we could have done better or anything we can assist you with moving forward, please don’t hesitate to let us know at [email protected]. We're here to help! Best regards, PetLabCo.
Eric S.
I had changed my order prescription recently as 1 of our dogs died. We received the updated order today and it was correct!
Response from PetLabCo.Nov 6, 2025
Hi Eric, We’re truly sorry for the loss of your sweet pup. Our hearts go out to you and your family. We’re glad to hear that the updated order arrived correctly, and we appreciate you taking the time to share that with us. If there’s ever anything else you need or if you’d like help making further adjustments in the future, we’re always here for you at [email protected]. Take care, PetLabCo.