PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Nov 26, 2025

Hello Carol, Thank you for sharing your feedback. We’re glad to hear your items arrived safely and were well packed! Our standard delivery timeframe is 3–5 business days, and we’re happy to know your package arrived within that window. While courier handling is outside our control, we truly appreciate you keeping us updated. If there’s anything else we can help with, we’re here for you! Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello Aida, We're happy to hear that our product has made a positive change in Bella! Thank you so much for your encouraging feedback; we appreciate it! Best Regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello Jill, We appreciate you sharing your experience. We're sorry to hear that the product didn't help your dog. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.

Response from PetLabCo.Nov 26, 2025

Hello there, We’re so sorry to hear that your package arrived unsealed and open. That’s definitely not the experience we want for you. Thank you for letting us know. In the meantime, our team will be reaching out to ensure this is resolved as quickly as possible. We truly appreciate you bringing this to our attention. Kind regards, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Beverley, Thank you for sharing an update on your dog. We’re so glad to hear the product worked quickly for your dog and that you’ve had a positive experience with our other products as well. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, every dog has different needs, and it may take a different approach to see the results you’re hoping for. Best Regards, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Randy, Thank you so much for your kind words and continued trust in us! We’re so glad to hear the product worked quickly for your dog and that you’ve had a positive experience with our other products as well. We also understand your thoughts regarding pricing, especially for those on a fixed income. While our pricing reflects the premium ingredients and rigorous standards we uphold, we continuously strive to offer competitive pricing without compromising on quality. We’ll be sure to share this with our team as we’re always looking for ways to better support our customers. All the best, PetLabCo.

Response from PetLabCo.Nov 25, 2025

Hello Deborah, We’re so sorry to hear that you received more products than expected and for the difficulty you experienced while trying to make changes. Please know that you always have the option to adjust your delivery frequency or postpone shipments at any time through our customer portal. We’d be more than happy to help customize your subscription so it best fits your dog’s needs. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We truly appreciate you bringing this to our attention! Kind regards, PetLabCo. 🐾

Response from PetLabCo.Nov 25, 2025

Hello Bobby, We appreciate you taking the time to share your feedback with us. We are glad that our service met your expectations regarding timeliness. Best Regards, PetLabCo.