PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jul 29, 2020

Hello Gillian, we apologize that you have had such a bad experience with us in the past. We have recently made some changes in the company and hopefully, we can help you with any issues you may still have. We work hard everyday to help all our customer's fur babies to have another chance at a great life. Please feel free to call us directly at (702)827-4738 or reply to our private message for further assistance. Sincerely, Petlab Co.

Response from PetLabCo.Jul 28, 2020

Hello, we are so happy to hear you like the products. We do apologize you had times where you ran out but our team is doing everything in their power to get orders out in a timely manner. We do wish to help you with any issues you may have, please just contact us directly at (702)827-4738 for further assistance. Best, Petlab Co.

Response from PetLabCo.Jul 28, 2020

Hello Joann, we apologize you haven't received your order. We hope when the product does arrive you would give it a try. We will have our team reach out to you and fix all these concerns. Best wishes, Petlab Co.

Response from PetLabCo.Jul 27, 2020

Hello Claire, we apologize for the way your experience went. We have been impacted by the current health situation which led to order delays. Please respond to our private message so w can further assist you. Best, Petlab Co.

Response from PetLabCo.Jul 28, 2020

Hello Dan, we understand your frustration and apologize you have gone through all this trouble. Please know we will do whatever steps necessary to correct all these issues. Please keep a lookout for an email from one of our agents. Best Regards, Petlab Co.

Response from PetLabCo.Jul 28, 2020

Hello Mary, we apologize for the frustration with our delivery service. We will be more than willing to help you find your shipment. Please call us directly at (702)827-4738 ASAP or we will have an agent reach out to you. Sincerely, Petlab Co.

Response from PetLabCo.Jul 28, 2020

Hello Amanda, we apologize for the delay and we wanted you to know we will take care of this ASAP. You can contact us directly at (702)827-4738 or we can have an agent reach out to you ASAP. Sincerely, Petlab Co.

Response from PetLabCo.Jul 28, 2020

Hello George, we understand your frustration and we fully apologize for the product not working for you. We recommend donating any unused products to a friend/family member. If not we will always honor our 90-day money-back guarantee. We will be reaching out to you very soon. Sincerely, Petlab Co.