PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jun 11, 2025

Hi Patrick, We're sorry to hear your dogs aren't enjoying it. Some customers place a little peanut butter on the chew (Xylitol free), wrap the chew in a piece of cheese, placing a little bit of plain yogurt on the chew, wrapping the chew in a thin piece of their favorite meat, or place it on their favorite food or treat. When considering any of these suggestions, please keep in mind any allergies or sensitivities your dog may have. Feel free to reach out to us at [email protected] if you have further questions. Best regards, PetLab Co.

Response from PetLabCo.Jun 11, 2025

Hi Troy, We appreciate your feedback, and we're sorry to hear your dogs had this experience. We take great pride in our products by meticulously selecting ingredients to ensure the highest quality for our customers' pets. We take your concerns seriously. Our team will be reaching out to you directly to learn more. Thank you for bringing this to our attention. All the best, PetLab Co.

Response from PetLabCo.Jun 10, 2025

Hi Jason, We're sorry to hear you're not seeing changes yet. It might take up to 3 months of consistent use to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. We recommend giving the product enough time so your dog can experience its full benefits. 🥳 Best regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Cecil, We're sorry to hear this. We checked your account, and it seems you accidentally ordered the Allergy & Immune Chew instead of the Skin & Coat. We have arranged for a free order of Skin & Coat Chew to be sent to you. You will receive a confirmation email from us about this free order. Thank you for being part of our community! Best regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Joanne, We're sorry to hear your dogs don't like our ProBright Advanced. We understand how frustrating it can be when they're not excited by what we offer them. Introducing new things to our beloved pets can often be a bit tricky. You might find it helpful to sprinkle a little water on your pup's dry food to help mix in the powder, or simply stir it into wet food. Another option is to add some of their favorite treats, like peanut butter, cheese, or yogurt—just be sure to keep an eye out for any allergies or sensitivities they might have. We hope these suggestions make things a bit easier for your pup! If you have other concerns or questions, you can always reach out to us at [email protected]. Best regards, PetLab Co.

Response from PetLabCo.Jun 7, 2025

Hi Janice, Thanks for sharing your feedback. We’re so sorry you and your dog had this experience. How is your dog doing now? All dogs are unique, which means there have been instances where our product turned out not to be a good fit. We make sure to follow stringent quality measures to provide the best products for our best friends. We also strongly encourage those interested in our products who have concerns about the suitability of including a supplement into their pet’s routine, to check with their vet first. Someone from our team will reach out to you about your dog's experience and help process your refund request. Thank you! Warm regards, PetLab Co.

Response from PetLabCo.Jun 6, 2025

Hi Jack, We're sorry to hear you're not seeing changes yet. Just a heads-up, the full benefits of supplements may take around 3 months to show. While some pups might see positive changes in the first month, others might notice progress in months 2 and 3. Each dog is different, so the timeline for seeing the best results can vary. We recommend continuing to use the supplement so your dog can fully experience its benefits. 😊 All the best, PetLab Co.

Response from PetLabCo.Jun 5, 2025

Hi Jolie, We're sorry to hear you're not seeing changes yet. It might take up to 3 months of consistent use and the right dosage for supplements to show the best potential benefits. Each dog is different. Some dogs see the benefits within month 1, and some see the best results from months 2 and 3 onwards. We recommend giving the supplement to your dog for a little longer to get all the benefits it can offer. 😊 All the best, PetLab Co.