Martie F.
The delivery was fine except shipping too much product!
The delivery was fine. I just don't understand why, since I order a 3 month supply of a product, I get my order monthly!? Thus, I'm going to have to drop the delivery of at least one of my orders until I've used them up!
Response from PetLabCo.Nov 16, 2025
Hello Martie, Thank you for your feedback! We understand your concern about the delivery schedule. Since you ordered a 3-month supply, you’ll want to update your delivery settings to every 3 months in our customer portal. Once that’s updated, future shipments will follow the 3-month schedule. In the meantime, our team will be reaching out to make sure you’re fully taken care of. We really appreciate you bringing this to our attention! Kind regards, PetLabCo.



