PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Feb 3, 2021

Hello Paul Our deepest apologies that your pup did not see the desired effects. We respect that each animal is unique and has different physiological needs. There are some options we can discuss as well in regard to getting your animal the relief they deserve. A member from our Customer Support team will be happy to reach out to you. Respectfully, Petlab Co.

Response from PetLabCo.Jan 29, 2021

Hello, We sincerely apologize for you feeling as though the service you received has been anything less than excellent.We work diligently on our Customer Service being nothing less than excellent so it is regrettable on our behalf to have you feeling otherwise.We will absolutely take the time to look into the matter further and a member from our Team will be reaching out soon. Our sincerest apologies for the inconvenience this has caused you. Respectfully, Petlab Co

Response from PetLabCo.Jan 18, 2021

Hello , Gary, Our deepest apologies for the delay in your order. We will be sure to get this matter taken care of right away for you. An agent from our Customer Support team will be reaching out soon! Respectfully, Petlab Co.

Response from PetLabCo.Jan 7, 2021

We are terribly sorry for the inconvenience of the subscription order. We absolutely pride ourselves on our commitment to excellent product & service. With that being said, we are absolutely hassle free in any event you do not wish to participate in our subscription/membership orders. Petlab Co. has been affected by the current health situation due to COVID-19. Consequently, this has caused substantial order delays. Please be assured that our team is doing everything in their power to get orders shipped as quickly as we can. We apologize for any inconvenience this has caused you. We appreciate your patience with us during this difficult time. . One of our representatives will reach out to you to go over your account and discuss these details further. Respectfully, Petlab Co.

Response from PetLabCo.Jan 4, 2021

Hello Fran, We sincerely apologize for you feeling as though the service you received has been anything less than excellent. We work diligently on our Customer Service being nothing less than excellent so it is regrettable on our behalf to have you feeling otherwise. We will absolutely take the time to look into the matter further and a member from our Team will be reaching out soon. Our sincerest apologies for the inconvenience this has caused you. Respectfully, Petlab Co.

Response from PetLabCo.Dec 31, 2020

Hello Mackenzie Although we are not chewy We sincerely apologize for you feeling as though the service you received has been anything less than excellent.We work diligently on our Customer Service being nothing less than excellent so it is regrettable on our behalf to have you feeling otherwise.We will absolutely take the time to look into the matter further and a member from our Team will be reaching out soon. Our sincerest apologies for the inconvenience this has caused you. Respectfully, Petlab Co.

Response from PetLabCo.Dec 30, 2020

Hello Patrick, On behalf of Petlab Co., we would like to apologize for any uncertainty you may have regarding your purchase.Our team is dedicated to providing outstanding customer service. Petlab would like to assure you that we will look into this matter swiftly. Upon resolve, a member from our Customer support team will reach out to you. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve this issue. Respectfully, Petlab Co.

Response from PetLabCo.Dec 23, 2020

Our deepest apologies that your pup did not see the desired effects. We respect that each animal is unique and has different physiological needs. There are some options we can discuss as well in regard to getting your animal the relief they deserve. , A member from our Customer Support team will be happy to reach out to you and go over product and options. Respectfully, Petlab Co.