PetLabCo.Reviews of thepetlabco.com

Ordered skin & coat chews and first dose my dog immediately threw up. Contacted customer support for a refund and have yet to hear from them.

I don't doubt that the product works as there are so many good reviews however, I didn't realise i was on a monthly subscription . I paid 2 months and never received my 2nd month's order . Not that it would matter because my dog wouldn't eat the chews. She pulls her head away when they're offered.

After about 3-4 weeks of taking the chews, my almost 8 yr old dog starting pooping a little blood and a few days later that's all he was pooping...a bloody gel like substance. we took him to the vet and they put him on antibiotics and doggy pepto and told us to put him on a bland diet. since we did all of this and especially stopped using this product, our dog is doing much better. For whatever reason, our 8 yr old Rott had a bad reaction to your product and I would not recommend this.

Very bad customer service I want a refund takes to long to get product not seeing any change

Did not know the damage this was causing to my dog until one day she stopped eating and became very ill. Pancreatitis the vet said, after finding my 11.5 yo Dobie dehydrated and wobbly on her feet. $2000 dollars later, after 2 days of vet treatment ( IV fluids/a battery of tests/ all day stay at doctor etc), she did not get better and progressively became unable to get up, stand or walk independently. She grew more withdrawn and lethargic. We drove two hours in a panic to get her the soonest MRI appointment available (thank you West LA VCA). We knew there had to be more going on than pancreatitis as it seemed that neurological complications were kicking in rapidly. I am so mad at myself for not reading the label more carefully, nor the many reviews that out this product as not only useless, but TOXIC. I failed to do my usual research, trusting that this product would indeed help my dog. NO!!! It did not. My dog became so unwell. I cannot bear to think that it is my fault that she is no longer alive. . .That a product, seemingly harmless, affected my dog's pancreas, nervous system and heart. She was a healthy senior dog...Recently had her check up, and this poison, marketed so innocuously made her sick to death. Literally. PLEASE read the label carefully. Also, dosage of 1 tsp per 8 oz of water makes no sense without taking into account the size/weight of your dog. Something is not right with this kind of dosing. The directions on the bottle say daily 1 tsp and yet when I received emails questioning dose, the company said that for "efficacy" to add 1 tsp per 8 oz, 2 tsp per 16 oz, etc, to fill her water bowl. There are many adverse reactions that have come to light via reviews and it is no coincidence when others have had similar experiences. I am sick about it, and now can only warn others. Please find a different, more natural product that isn't about feeding your dogs chemicals. There is NO other explanation for the quick deterioration of my once vibrant and healthy fur baby. I am now $6000 in debt from hospital bills. I am sickened that the USA has such substandard laws regarding chemicals in our ingestible products. Although from further investigation, this company is based in London. I also have learned a big lesson and feel the least I can do now is shed light on my unfortunate turn of events by reaching out to alert others. This product should not be available for purchase. And the reply below from the company is some generic string of words, a stock response that means nothing. It’s their standard verbatim. Go back to swindling, PetLab. You don’t care about me or my dog. Meanwhile, I will continue to inform and alert the public.

First month I didnt expect to see results. Second shipment looked different and my dog started vomiting. Forgot to cancel and they charged me for a third month which i cannot cancel.

Cancelled order, as shipments came far more often than monthly as subscribed. Continued to receive orders despite cancelling.

I purchased a few times from this company and tried to cancel my subscription. It was incredibly hard to get this done. Over a year later, I am now receiving emails saying I have a reoccurring order. There is an order # and they have already charged my credit card!! DO NOT ORDER FROM THIS COMPANY.