PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Jan 23, 2026

Hi Nancy, We're happy to hear that you haven't had any issues with your deliveries. However, we understand that you wish to cancel your subscriptions. Our Customer Experience team will be in touch to provide further support. We truly appreciate you hanging in there with us. All the best, PetLabCo.

Response from PetLabCo.Jan 23, 2026

Hi Wendy, We appreciate your feedback and are sorry for the early order arrivals. Please know that you always have the option to pause your subscription or adjust the delivery schedule based on your dog's needs using the Customer Account Portal on our website. One of our Customer Experience team members will be reaching out to you personally to assist and help get this resolved. We appreciate your cooperation and patience. Warm regards, PetLabCo.

Response from PetLabCo.Jan 21, 2026

Hello Tyler, We're happy to hear that our probiotic chews have made a positive results. PetLabCo. products are not medicine and are not intended to cure or treat a medical issue. We do not intend to diagnose, treat, cure, or prevent any disease, and the information provided by PetLabCo. is not intended as a substitute for professional medical or veterinary advice. Medical conditions can only be diagnosed by a licensed veterinarian. Please consult your veterinarian if you suspect your pet has any medical condition, regarding any change in treatment or supplementation or the effects of probiotics on your pet’s health. Please let us know if you have any questions. Best Regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Samantha, I understand that you’d like to receive the product in the blue bottle. After checking, it appears that the packaging you’ve been receiving is the current version we’ve been sending. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.

Response from PetLabCo.Jan 20, 2026

Hello Dominique, I understand that you’d like to cancel moving forward. Please note that you also have the option to manage and cancel your subscription directly through our customer portal. In the meantime, our team will be reaching out to ensure you’re fully taken care of. We truly appreciate you letting us know. Kind regards, PetLabCo.

Response from PetLabCo.Jan 5, 2026

Hello Heather, We're happy to hear that you consistently receive your Joint Care Chews promptly! We appreciate you taking the time to share your positive experience with us. All the best, PetLabCo.

Response from PetLabCo.Jan 2, 2026

Hey Maria, We're so glad the delivery was quick and efficient! It's great to know our product is beneficial for your dog. We appreciate your feedback, and we're glad we could meet your expectations. Kind regards, PetLabCo.

Response from PetLabCo.Jan 2, 2026

Hello Paul, We appreciate you taking the time to share this. We're so glad the plastic wrap helped protect your order from the rain. We'll look into this delivery issue to make sure your package gets to your doorstep safely. Thank you for your feedback. Warm regards, PetLabCo.