PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Dodgeboysmom
Got it quick. After a shipment somehow got lost (PetLab took care if us) our auto deliveries are receive much quicker.
Response from PetLabCo.Nov 30, 2025
Hello Scott, We appreciate you taking the time to share your experience. We're happy to hear that our team resolved the issue and your deliveries are arriving promptly. Best Regards, PetLabCo.
Elias P.
Good product. Great customer service. I truly have no complaints.
Response from PetLabCo.Nov 30, 2025
Hello Elias, We're happy to hear that you had a positive experience with our product and customer service. Thank you for your great feedback! Best Regards, PetLabCo.
Tammy S.
It’s always delivered on time
Response from PetLabCo.Nov 30, 2025
Hello Tammy, We're happy to hear that your order is always delivered on time! We appreciate your positive feedback and your support. Best Regards, PetLabCo
Barbara
Delivery is always on time. No problems.
Response from PetLabCo.Nov 30, 2025
Hello Barbara, We're happy to hear that your delivery experience was positive. Thank you for your feedback; we appreciate it! Best Regards, PetLabCo.
Mcflight
It arrived on time.
Response from PetLabCo.Nov 30, 2025
Hello Jeremy, We're happy to hear that it arrived on time! Thank you for letting us know about your experience. Best Regards, PetLabCo.
Melody K.
Easy to use. And their teeth are clean
Response from PetLabCo.Nov 30, 2025
Hello Melody, Thank you so much for your review! We’re happy to hear the product has been easy to use and that your pups’ teeth are looking clean. We really appreciate you sharing your experience with us! Kind regards, PetLab Co.
Kati B.
I was asked how the delivery went, not sure which company I’m supposed to be reviewing. The delivery was timely and fine. On the other hand I’m perturbed by PetLab’s constant nagging to be consistent. I am. So it generates resentment.
Response from PetLabCo.Nov 30, 2025
Hello Kati, Thank you for sharing your feedback with us. We’re glad to hear your delivery arrived on time and without any issues. We’re sorry to hear that our reminder messages have felt overwhelming — that’s certainly not our intention. We aim to support pet parents in getting the best results for their pups, but we understand how this can sometimes feel like too much. Please know that you can unsubscribe from our marketing emails at any time, and you’re always welcome to resubscribe whenever you’d like. If you need help with this, just let us know — we’re happy to assist. We also want to mention that our “Contact Us” form on our website is the quickest way to reach our team if you ever have any concerns or questions. Thank you again for your honest feedback — we truly appreciate it. Best Regards, PetLabCo.
Christina S.
Quick delivery. Dogs love em. Would love to send the containers back to be reused.
Response from PetLabCo.Nov 30, 2025
Hello Christina, We're happy to hear that your dogs love the treats! We appreciate your suggestion regarding the containers and will consider it for future improvements. Best Regards, PetLabCo.
