PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Fernand J M.
I started out with 3 months supply
Response from PetLabCo.Aug 12, 2022
Hi Fernand, We are sorry to that you received an order that you weren't expecting. We will look into this and have an associate reach out to you soon. PetLab Co.
Rudy P.
Your product was a waste of money for me because my dog would not drink her water so I never tried to force her to drink it so, yeah money down the drain for me.
Response from PetLabCo.Aug 12, 2022
Hello Rudy, We are sorry to hear that your pet wasn't interested in trying the product. We understand that it can be frustrating when pets act a little fussy. We would love to speak with you further about this. We will have a representative reach out to you soon. PetLab Co.
Lisa M.
PetLab Dental formula made my dog sick, broke out in allergic reaction and vomiting almost immediately. I would never recommend this product. Their guarantee is only a full refund if unopened unused. So I wasted $35 plus a vet bill. Don’t buy!
Response from PetLabCo.Aug 2, 2022
Hello Lisa, We are sorry to hear that your pup was ill. We hope that they are feeling better now. At PetLab Co, we are all pet owners and we take pet health very seriously. We want you to know that we take significant pains in assuring that our products meet all applicable safety requirements. We'd like to speak with you further about your experience. Could you provide us wih an Order ID? A representative will reach out to you soon. PetLab Co.
MR J.
Does not work after one month there was no change in my dogs behavior and way to expensive for something that does not work
Response from PetLabCo.Jul 22, 2022
Hello Mr. Jon, We are sorry that you are not seeing the desired results in your pet after using our product. Most people begin to see results after 2 to 3 months of continuous daily use. We'd love to speak with you further about your pet and their needs. Could you provide us with an Order ID? A representative will reach out to you soon. PetLab Co.
Al
My dogs developed diarrhea immediately. I sopped the product, and they returned to normal. Restarted the product and they became diarrheal again. Did the same one mote time with the same outcome. You should be refunding the customers, but good luck to anyone trying to get a response.
Response from PetLabCo.Jul 21, 2022
Hello Al, We are sorry to hear that your pup was ill. We hope that they are doing better now. We'd like to speak with you further about this. Would you mind providing an Order ID? We'll have a representative reach out to you soon. PetLab Co.
Kathy W.
I have been giving these to my Doberman Pinschers but have noticed no change at all. Sorry to disappoint but I feel like I need to be honest.
Response from PetLabCo.Jul 6, 2022
Hello Kathy, We'd like to thank you for trying our product! So you know, typical results are noticeable in about 60 to 90 days of continued use. We'd love to talk to you more about the benefits of the product. We'll have a representative reach out to you soon. PetLab Co.
Kimberly
I keep getting charged when I communicated I was not interested in a subscription. I was told I would be reimbursed last month. I was not, and was charged again this month.
Response from PetLabCo.Jul 1, 2022
Hello Kimberly, We are sorry to hear that your subscription may still be in active status and that your refund may not have been processed. We will certainly look into this for you. A representative will reach out to you soon. PetLab Co.
Denis B.
i ordered 1 .. they charged and sent me 3 so far ... my pet passed .. i dont want it and it didnt work .... ... they suck ...
Response from PetLabCo.Jun 28, 2022
Hello Denis, We are sad to hear about the passing of your pet. The PetLab Co family sends its deepest condolences. We are sorry that you received product that you weren't expecting. We will certainly look into this matter for you. A representative will reach out to you soon. PetLab Co.
