PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jessica M.
Didn't receive my order, but they did replace it. Once I got them one of my dogs didn't care for them, the other one it made her really sick. Just feel like it was a waste of money.
Response from PetLabCo.Apr 14, 2023
Hello Jessica, We are sorry that things didn't work out for your pups. We hope that your pup is feeliing better now. We'd like to speak with you further about this. We'll have a representative reach out to you soon. Sincerely, PetLab Co
Laura W.
It gave my dog the squits inside the house and made him vomit on the carpet.
Response from PetLabCo.Apr 14, 2023
Hello Laura, We are sorry to hear about your pup. We hope that they are feeling better now. We'd like to speak with you further about your pet's experience. Could you provide us with an Order ID? We will have a representative reach out to you soon. Sincerely, PetLab Co
Miss Carolyn T.
I purchased the dog dental formula and after 4 weeks there is no difference to his teeth! the bottle is nearly empty and it said 12 weeks worth on the bottle? At £22 per bottle very disappointed.
Response from PetLabCo.Apr 12, 2023
Hello Miss Carolyn Tinsley, We are sorry to hear that you didn't see the desired results in your pet. The total doses in a bottle is related to a single tsp to an 8oz bowl of water a day. Our customers tell us they see results after 2-3 weeks of continuous daily use. We'd be happy to speak with you further. Could you provide us with an order ID? We'll have a representative reach out to you soon. PetLab Co
Angie
I never got my first shipment, it was such a delay. I can not rely on a subscription if I don't get my products.
Response from PetLabCo.Mar 22, 2023
Hello Angie, We are sorry to hear that your order was delayed. We'd like to speak with you further about your experience. A representative will reach out to you soon. PetLab Co
Esther G.
My dog is still itching after 3 months of using this product
Response from PetLabCo.Mar 21, 2023
Hello Esther, We are sorry to hear about your pup! We'd like to speak to you more about your experience. We'll have a representative reach out to you soon. PetLab Co
Kate S.
I ordered their product and after the first chew my dog vomited. There was nothing else she had ingested that had been different over the last few months that would have caused this other than to choose. The company does not offer refunds so now I'm stuck with the rest of the chews
Response from PetLabCo.Mar 7, 2023
Hello Kate, We are sorry to hear about your pup. We hope that they are doing better now. We'd like to speak with you further about your experience. Could you provide an Order ID? We'll have a representative reach out to you soon. PetLab Co
Neal R.
The probiotic did nothing to help my dog. Total marketing sham. The best is when they fleece your for 3 months by saying "some dogs take 3 months to see results". F*<% this product. Waste of money.
Response from PetLabCo.Mar 7, 2023
Hi Neal, We are sorry to hear that you didn't receive the desired results in your pet. We would like to speak with you further about your experience. Could you Please provide an Order ID? We'll have a representative reach out to you soon. PetLab Co
Karl H.
My dog simply will not eat them. She does not like the smell or taste. Spit it out after trying. Order Number: 4954569572407
Response from PetLabCo.Feb 25, 2023
Hello Karl, We are sorry to hear that your pet didn't like the chews you purchased. We'd like to speak with you further. Could you provide us with an order ID? We'll have a representative reach out to you soon. PetLab Co
