PetLabCo.We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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S R.
Good communication about order and arrived on time. Terrific product results!
Response from PetLabCo.Dec 8, 2025
Hello there, We're happy to hear that you were pleased with the order updates and timely delivery! We appreciate your positive feedback about the product results, too. We are grateful for your support and look forward to continuing to serve you and your pet with top-notch products and service. All the best, PetLabCo.
Catrina
Reliable and helpful
Response from PetLabCo.Dec 8, 2025
Hi Catrina, Thank you so much for your kind words! We're truly glad to hear that you found us reliable and helpful. It means a lot to our team. 🐾 All the best, PetLabCo.
Janet B.
Love the new look!
Response from PetLabCo.Dec 8, 2025
Hi Janet, We're so happy you appreciate the new packaging! Our new, high-quality tubs help maintain freshness and ensure your pet gets the very best every time. Thank you for sharing your positive experience with us; it means a lot. Warm regards, PetLabCo.
Angela W.
My fur babies are enjoying the probiotics and the multivitamin chews .
Response from PetLabCo.Dec 8, 2025
Hi Angela, We're happy to hear that your pets are enjoying the Probiotic Chews and Multivitamin Chews! It's always wonderful to find something our furry friends enjoy. Thanks for sharing! Best regards, PetLabCo.
Sandy P.
My dogs love Pet La
Response from PetLabCo.Dec 8, 2025
Hello Sandy, We're happy to hear that your dogs love our brand. Receiving such positive feedback is incredibly fulfilling. Your support means a lot to us, and we aim to continuously exceed your expectations in the future.🥰 Kind regards, PetLabCo.
Revelyn M.
Delivery of orders are are prompt.
Response from PetLabCo.Dec 8, 2025
Hi Revelyn, We're happy to hear that your orders are delivered promptly. Thank you for sharing your experience — it helps us continue delivering the level of service our customers deserve. Best regards, PetLabCo.
Lisa P.
It's super easy. The problem is that my dog and I are not going through it as fast as the packages are arriving but that's on me not on them.
Response from PetLabCo.Dec 8, 2025
Hi Lisa, We're happy to hear that it's super easy for you! We understand that you're receiving packages faster than your dog is using them. We had a look and can confirm that you’ve successfully updated your subscription frequency in our customer account portal. If you ever need help to make more adjustments, feel free to reach out at [email protected]— we’re always here to help! All the best, PetLabCo.
Yolanda H.
Delivery's good but I don't think it's helping my dogs. I think I'm going to cancel
Response from PetLabCo.Dec 8, 2025
Hi Yolanda, We appreciate your feedback and 5-star rating. We're sorry to hear that the product isn't meeting your dogs' needs. Supplements can take up to 3 months of consistent use to truly see their potential benefits. However, we also understand that every dog has individual needs, and what may work for one may not work for another. It might be beneficial to explore other options or discuss alternative approaches with your veterinarian to address your pup's specific needs. Thank you so much for giving it a try and for your feedback! We value your input and use it to continuously improve our work and products to better serve you and your dogs in the future. Best regards, PetLabCo.
