PetLabCo.Reviews of thepetlabco.com

Response from PetLabCo.Oct 24, 2019

Hi Shirley thanks for the feedback! We thank you for giving our product a second try. We sincerely appreciate the rating you have given. We would like also to inform you that our product is covered with a 90 Days Money-back Guarantee; so in the event that after the second try and still you are not satisfied with the results you may return the bottles for a refund. Just leave us a message at via our Facebook page or our CS hotline: +1 941-217-1456 so we could assist you in the process. Cheers!

Response from PetLabCo.Oct 23, 2019

Hi Jessica, thanks for the feedback! We are sorry to hear if you felt that way. What symptoms would you say your dog is currently experiencing? If there are deeper underlying issues it's worth consulting your vet. Essentially, as this product is scientifically designed for dogs who have inflammatory conditions and general joint issues, it should improve every dog's overall mobility if their joint problems are general. However, conditions such as hip dysplasia, nerve damage or a torn ACL will not be directly, nor completely helped by these chews... The proven ingredients may help fortify the surrounding joints and cartilage, in turn reducing the negative symptoms, but problems will still persist. We see that you have placed two (2) orders for our Joint Care Chews for the month of September and October. Our product is covered under 90-days money-back guarantee. In the event you are not satisfied with the results you can always return the product for a refund. Just send us a message via our Facebook page or [email protected] and we will gladly assist you. Again, thanks for the review!

Response from PetLabCo.Oct 23, 2019

Hi Jackie thanks for the review and for the kind words! We are absolutely happy to hear that our product helped your lovely dogs. This is the reason why we love what we do! Rest assured we will continue to strive our best to keep our products to the highest standards so we could better address health concerns for every dog parents. Should you have any issues, you can always reach out to us via our Facebook page or our CS hotline: +1 941-217-1456. Cheers!

Response from PetLabCo.Oct 23, 2019

Hi Robyn thanks for the feedback! We are truly grateful to hear that you are seeing some results in your dog's mobility. Please keep going and kindly keep us updated with your dog's progress. We truly appreciate your feedback. If there is anything we could be of help of please feel free to message us. You can always reach out to us via our Facebook page or our CS hotline: +1 941-217-1456. Cheers!

Response from PetLabCo.Oct 15, 2019

Thanks for leaving your review, Diane! :) We're happy that the Joint Chews are working great on your 7-year-old. Sorry it's not working as well on your 11-year-old. Sometimes it's the case that there are deeper underlying issues, and so it's worth consulting your vet. Essentially, as this product is scientifically designed for dogs who have inflammatory conditions and general joint issues, it should improve every dog's overall mobility if their joint problems are general. However, conditions such as hip dysplasia, nerve damage or a torn ACL will not be directly, nor completely helped by these chews. The proven ingredients may help fortify the surrounding joints and cartilage, in turn reducing the negative symptoms, but problems will still persist. If you have any questions, you can email us at [email protected] or send us a direct message via our Facebook page. Thanks and have a great day! :)

Response from PetLabCo.Oct 15, 2019

Hi Chris! :) Thank you for your kind words about the Joint Chews. We are really happy that it's helping your dog so much. About the address change, we've forwarded this to the proper team so they can help fix it. Thanks again! If you have any concerns, you know how to reach us :)

Response from PetLabCo.Oct 14, 2019

Hi Tiffany :) That's great to hear! Let us know how it goes. We have nothing but high hopes for your pups' health! Thanks for your review! :)

Response from PetLabCo.Oct 23, 2019

Hi Jennifer, thanks for the feedback! We are elated to hear about this news both for our product and service. Rest assured we will continue to improve as a company so we could better serve you and our other customers. If you have other concerns please feel free to message us anytime. You can always reach out to us via our Facebook page or our CS hotline: +1 941-217-1456. Cheers!