We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
PetLabCo, thepetlabco.com
Website
thepetlabco.com
Category
Pet Stores
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The product shows up on time and always in perfect condition. I’ve been using this product for years and have never had a problem with either the product or its delivery 👍🙂
Response from PetLabCo.Jan 4, 2026
Hello Douglas,
We're happy to hear that the product consistently arrives on time and in perfect condition! We appreciate you sharing your long-term positive experience with both the product and its delivery. Thanks for your feedback.
Best Regards,
PetLabCo.
HA
Henry A H.
Delivered a day earlier and happy with…
Delivered a day earlier and happy with that
Response from PetLabCo.Jan 4, 2026
Hello Henry,
We're happy to hear that your delivery arrived early! Thank you for sharing your positive experience with us; we appreciate it.
Best Regards,
PetLabCo.
AD
Alli D.
This product alleviated my dog's allergy symptoms and I recommend it!
In short: This product alleviated my dog's allergy symptoms and I recommend it!
More context: As my dog aged he needed a specialized diet due to liver failure. I'm not sure if it was the food or something else, but he started experiencing itching and skin irritation, sometimes rashes / hot spots. He was constantly licking, which drove both of us insane. I was desperate to find something that would help alleviate his discomfort and tried a number of other things, but nothing worked long term, so I figured it would be worth giving this product a shot. I was shocked that, within a week, all of his itching and licking stopped! He was an 80 lb German Shepherd / Husky mix, and I started him on one chewable tablet a day for a week to reduce the risk of stomach upset / GI complications. After a week with no issue, I upped his dose to 2 tablets. I did not observe any complications with any of his other medications or conditions after starting these tablets and he continued to have allergy relief until it was his time to pass due to liver failure and osteoarthritis complications.
I've seen some reviewers comment about difficulty using the website and managing their subscription, but I didn't have any of the same issues. I created an account when I started my first subscription, could log in to change my subscription settings, and was also able to cancel my subscription immediately when my dog passed away.
Response from PetLabCo.Jan 4, 2026
Hello Alli,
Thank you so much for taking the time to share such a thoughtful and detailed review. We’re truly grateful you gave our product a chance.
We’re especially touched that you shared your experience during such a challenging time, and we’re honored to have been part of your dog’s journey.
Thank you as well for sharing your experience with our website and subscription process. Your feedback is incredibly valuable. Please accept our heartfelt condolences for your loss, and thank you again for trusting us and recommending our product. 🐾💙
Best Regards,
PetLabCo.
CU
customer
It worked for my doodle!
I ordered on Amazon to get it fast and avoid a subscription. Love this stuff! My 10 year old golden doodle started having horrid breath even though he gets them brushed at the groomer and I give him an oral enzyme once a week. After three days of putting this in his food, no odor! It’s a miracle! I sprinkle in his dry food and add a little broth and wet food topper to stir all together and he doesn’t even notice it’s in there.
Response from PetLabCo.Jan 4, 2026
Hello there,
We're happy to hear that our product has helped with your golden doodle! It's wonderful that you found a solution that works so well and that your dog enjoys it. Thank you for sharing your positive experience!
Best Regards,
PetLabCo.
SH
SharonP
Happy with the products
Happy with the products, customer service, and prices. Great way to keep your dog healthy and happy.
Response from PetLabCo.Jan 4, 2026
Hello Sharon,
We're happy to hear that you're satisfied with our products, customer service, and prices! Thank you for sharing your positive experience; we appreciate your feedback.
Best Regards,
PetLabCo.
GS
Great service O.
Quality product and great customer service …
Quality product and great customer service !!
Response from PetLabCo.Jan 2, 2026
Hey there,
We appreciate your positive feedback! We're happy to hear you found our product quality and customer service to be great. Our team always strives to provide the best support possible, and it means a lot to know that our efforts made a difference for you.
All the best,
PetLabCo.
RL
Rebecca L.
My chihuahua is very picky and turns…
My chihuahua is very picky and turns down food regularly... or did. I got the dental powder to help with cleaning her teeth. I didnt know how I was going get her to eat it. So I mixed it into her wet dog food. And a miracle happened, she ate all of her food, the last 5 days she has not refused her food. In fact I started feeding her 2x daily. She eats it all. She is gaining weight and has energy. She is actually becoming playful. Now does it work on her teeth, lol, I don't know!!! I'm just thrilled that she is eating. Cocoa and I love your company.
Response from PetLabCo.Jan 2, 2026
Hi Rebecca,
Thank you so much for sharing this with us — it truly made our day! 💙 We’re so happy to hear that even a picky eater like Cocoa is enjoying her meals again and that you’re already seeing such a positive changes.
For the best results, we highly recommend giving ProBright once daily using 1 scoop, mixed just like you’ve been doing. Please give sweet Cocoa a cuddle from us — and thank you again for the love and support.
Best regards,
PetLabCo.
LS
Linda s T.
I ordered the Probionic chews my my two…
I ordered the Probionic chews my my two miniature schnauzers. They both had problems with licking their paws and occasional stomach upsets. The chews are working wonderfully for both problems. I recommend them to others!
Response from PetLabCo.Jan 2, 2026
Hello Linda,
We're happy to hear the Allergy & Immune chews are working wonderfully for your miniature schnauzers! It's great that the chews have helped with their paw licking and stomach issues. Your recommendation means a lot to us, and we appreciate your support!
Warm regards,
PetLabCo.