PetLabCo.Reviews of thepetlabco.com

This company profits from intentionally leading customers to believe that natural canine behaviors are a result of "bad bacteria" and subsequently need to be fixed. All of this is done to entice you into an expensive subscription for a product that may or may not work. There are hundreds of cheaper alternatives that will be just as, if not more, effective than this. It is natural for your dog to chew grass, itch itself, and lick its paws. It only becomes an issue when these behaviors are done excessively. This company is engaging in predatory practices to incite fear of "bad bacteria" to get you to spend hundreds of dollars on an extremely marked-up product. Do yourself and your dog a favour and don't spend your money on this bad company.

I’ve been considering getting the gut health ones to help my dog with his itching and never ending yeast infection. However, after going through both good and bad reviews I don’t think I will ever order from here. Bad reviews almost all say it doesn’t work and that the company sucks at canceling their order + refunding them as promised. Some good reviews will even admit both of those things as well. I also find it unconvincing when it’s a 50/50 chance it will work. Definitely wouldn’t spend that much money with those odds. Lastly I heard in one of the reviews that there’s some sodium something in the products which is really bad for dogs. So to me it sounds like they are doing more harm to your dog than helping. I didn’t do my research into that so I could be wrong but I’m definitely skeptical of this company and its products and not willing to spend that much money on something that may not work and harm my dog.

i ordered from pet lab one time you keep sending me more I`ve paid for the letter to cancel future orders. why in the devil am yet get charge for orders that i didn`t order this is so annoying can`t keep paying every month to cancel.

Do not trust this company with your credit card. I ordered this product once and I did NOT select a monthly subscription but, without any warning, they have just billed me $66 for another 2 jars. I did not want any more. Be careful when ordering they have a slick way of sucking you into a subscription. Some companies email you to give you the chance to cancel any further charges, this company doesn't do that.

I ordered the dental powder 3 times n paid almost $100 for my 3 year old chihuahua, who suffered from bad breath n some tartar deposit. Even after 3 packs , there’s absolutely no change in his dental health. I understand every dog is different n hence I dropped an email sharing my concern but there was no partial refund or anything of that sort.

I ordered the product a couple weeks ago and haven’t heard from them, and still waiting for the order to be delivered

To be honest, I feel as though I’ve been thoroughly scammed. I received the Probright powder hoping that it might help my cocker spaniel who suffers from terrible bad breath. Sticking to the single measure of Probright per day, she ate the first meal reluctantly, I almost had to force her to eat the 2nd meal containing this Probright powder and from then on she refused to go anywhere near her food. It was almost 3 days before she would consider her food again. I tried once more with the powder in her food and immediately she backed off and refused to eat. I sent an email to Petlab explaining what had happened and asking them not to send anymore. They didn’t reply to my email and then today, took £32.95 from my PayPal account. I immediately sent another email asking them to stop and refund the payment. PayPal also contacted them and they agreed to cancel the subscription but did not mention refunding the payment. Then this evening, I received an email from them saying they had dispatched another tub of Probright, so apparently they have no intention of cancelling this sale. Basically, they appear to be yet another disreputable company selling ‘snake oil’ products and then acting totally unprofessionally by ignoring a request to stop any subscription. I am absolutely disgusted by their trading ethics.

I only wanted to try you guys out… I no longer have dogs and now it’s taking forever to cancel my subscription and you guys keep charging me after I have made two complaints… I don’t n want to say I’m getting scammed but I really want to cancel my subscription because once again today I was just charged.